Ross Dress for Less is a popular retail store known for its wide selection of brand-name merchandise at discounted prices. Customers praise the store's impressive quality and value, with one reviewer describing it as offering "the best brands, the latest fashions for family and home—all at 20% to 60% off department store prices." However, the store's customer service has received mixed reviews. While some customers find the employees to be friendly, others have reported encountering rude or unprofessional behavior, particularly when dealing with unruly customers or their children. One reviewer recounts an incident where an employee politely asked children to pick up their toys, only to be met with a hostile response from a parent. Despite these occasional service issues, many customers continue to shop at Ross Dress for Less, drawn by the store's impressive inventory and budget-friendly prices. One reviewer even calls it their "favorite big gal store," praising the store's selection of affordable fall clothing for plus-size customers. Overall, Ross Dress for Less appears to offer a mixed shopping experience, with high-quality merchandise balanced by occasional customer service challenges. However, the store's reputation for value and selection seems to keep customers coming back.
All the staff today are incredibly slow, almost an hour online, it's unbelievable.
December 2025
It was about 9 or 10 and the store was oen late since its the holiday season. Peaceful and quiet inside and fast checking out. The 2 employees were great, spoke to us as if we knew each other before then. Great personalities and very helpful and fun. Thank you guys! Merry Christmas
March 2025
I found exactly what I was looking for after three failed tries.
