John Harvey Toyota Service Center is noted for its great selection of new Toyota vehicles. The sales people are described as attentive and helpful, with a no nonsense approach that helps get vehicles out the door. Customers report that the dealership charged the sticker price without markup, which was appreciated in the current car market. The service department receives praise for excellent service, with specific staff members credited for handling business smoothly, taking ownership of problems, and resolving issues effectively. The facility itself is highlighted as having a clean lobby with a big, spacious waiting area that includes a coffee, soda, and Icee machine, plus a snack vending machine. The overall experience is frequently called the best, with customers noting they never felt pressured and that the process was made easy. Many reviewers state they highly recommend this dealership for both sales and service.
The no nonsense approach helps get the vehicles out the door.
September 2024
I’ve received excellent service for my 2024 Toyota Crown at John Harvey Toyota in Bossier City, La. Brooke &, Assistant Service Manager, Michael handled all my business smoothly & I greatly appreciated their help. They are the best Toyota service providers in our area,IMHO.
June 2024
Could not get anyone to answer the phone or help in the service center until I met Lily. She stepped up to the plate, took ownership of the problem and resolved the issue. I am now very happy with the service deptartment thanks to Lily!