Verizon in Bossier City offers a variety of mobile, 5G home internet, and business services. Customers can easily schedule in-store appointments or place online orders for convenient pick-up options, including free 2-day shipping and same-day delivery where available. Many reviews highlight the helpfulness of the staff, with specific praise for employees like Faith and Keila, who go above and beyond to assist with issues, such as activating new phones and managing insurance claims. While some customers mention that service and pricing may not always match competitors, the friendly and accommodating staff create a positive experience, ensuring customers feel welcomed and satisfied before leaving the store. Overall, Verizon is recognized for its commitment to customer service.
The sales associate, Allison at the Bossier City Verizon store was super helpful in helping me get the best deal. I've never worked with an associate as knowledgeable and who went the extra mile to find me a better phone for the same monthly bill. She really cares about her customers!!
August 2025
Chris was great and broke down everything for my new iPhone 15
March 2025
Recently switched over to Verizon from T-Mobile. The service is not the best. Neither is the pricing for the exact service T-Mobile provided but each time I have a question, concern, or issues, the sales reps in the store go above & beyond to assist me. Especially Faith. She is definitely a ROCK STAR!!
