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November 2023 by Mike Bush
Car wash will damage your vehicle and the company will not disclose owners name or insurance information. Workers were very rude when asked. Proper measures will be taken.
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October 2023 by Allen Hood (SpirePoint)
Been a member at Xpress Car Wash for years now. The service is great. I almost gave them 4 stars because of the price increases but everything is going up, except my income.They should at least give discounts to seniors, military, and fire and police! All their customers that aren't seeing anything from the price increases on everything....
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October 2023 by robert owens
Always a great experience and my vehicle is cleaned properly. The staff is very friendly. The vacuums are always ready and the area is very clean. Airline Dr at Green Acres in Bossier City, keep up the good job.Services: Auto detailing
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September 2023 by Larry Cleveland
With the everyday pressures of life, cleaning your vehicle is not always at the top of one's priority list. That's why I'm so glad I have a membership with Xpress Car Wash. They make getting a clean vehicle super easy and in less than 5 minutes. I cannot fail to mention the VIP feeling you get when you pull up! When you're an Xpress Member, if there's an open lane you can drive right to the front and bypass the payment window and machines. Keep up the excellent work!Services: Vacuuming
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September 2023 by Matt S.
If you have ever been to decent car washes in DFW you will know this place just sucks ..think I may open a real one in N Bossier ..
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August 2023 by Cheryl Jones-Hart
The staff members are friendly and professional. The location is beautiful, new, and clean. My car looks absolutely amazing after each visit.We have the service deal, so I go as often as I want during the month. I can even drive through back-to-back on the same visit at no extra cost. It's quick and there's only one monthly amount for the unlimited viashes.I once asked to transfer the monthly service deal to our new vehicle and the one- time transfer request was granted with a smile. I love this service!!!Service: Auto detailing
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August 2023 by Cherise Kelly
I like to keep my car looking good and clean. I love the convenience of the monthly club membership. I can pull up, be let in, and go through the car wash in under 5 minutes. If I need to vacuum the inside of my car or wash my floor mats, I can pull around to the side and do so. I typically go through the car wash 2-3 times a week, which makes the monthly membership well worth it!
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August 2023 by LSU 2018
Best carwash I've ever used and have probably gone through it 70 times or more over the past 2 years.
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August 2023 by Dana Paul
All I do is cruise up to the tracks, put it in NEUTRAL-foot off the brake and they do the rest! Then I relax, and GO. My car is clean and shining! Even the tires are shined.I’ve tried other washes, but express wash is the best. Can’t beat their price for membership.Services: Polishing
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August 2023 by Larry Eggleston
I like the wash on Benton rd. Best of all it is a little longer and does a pretty good job. If the blowers could be adjusted to blow water off of the back cab glass and tailgate that would be excellent
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August 2023 by Mark Mahoney
Have the app and monthly account. Easy to use. Car always comes out clean and vacuums always ready to use. Recommend it. Wife likes to keep the car clean.Service: Vacuuming
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August 2023 by HeirloomGameCalls
Ride through car wash with Plenty of water and soap.This does a very good job on my Tacoma. I can slide through easy enough while on errands. Vacuums are powerful and do a good job. I wish they had an option of an attendant doibg rhe vacuum. With my disabilities, it's quite a chore and difficult for me to do it. Would not mind adding a bit to my monthly charge or tipping foe the service.Services: Auto detailing
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July 2023 by Denise Gerrity
All the employees I have interacted with here I have been super friendly, but that’s no consolation for the damage this place has done to my car.I took my one month old vehicle through this place August 2022. The gentleman directing us onto the conveyor belt signaled for us to go on directly behind the truck in front of us at a distance I considered to be too close— we waited some time to create space between the two vehicles. When we got to the end of the line, the truck in front of us failed to advance off of the conveyor belt. When we realized the belt wasn’t going to stop, we laid on the horn, but the truck did not respond until after the belt pushed my vehicle into the truck in front of us. We were able to get video footage and the license plate number, however, as the truck was uninsured and denied any incident took place (despite video footage), I was out of pocket on my $500 deductible for $1k damage. In my opinion, the business is responsible for not having an automatic stop mechanism, but I decided not to pursue any legal action.I canceled my membership and have been washing and caring for my vehicle by hand, so I’m pretty familiar with any imperfections that are going on.I went back today for a quick wash to address water spots on the windshield and to vacuum since what they have picks up more than my shop vac at home. As I’m vacuuming, I noticed swirled scratches on my vehicle, which I know we’re not there beforehand because over the weekend I washed my vehicle and took pictures to send to the repair shop to address 2 small dents (I’m pretty sure these were also incurred from using this service).I let management know. Again, they were super pleasant and said the manager would reach out about filing a claim… given my own personal experience and looking at other reviews, I’m not holding my breath that Anything will actually be done to repair the damage this place has done to my vehicle.Also, I'm pretty sure some bot responds to the negative reviews asking for more info... I very much doubt that anyone actually monitors that or makes any effort to make things right, but we will see... I have every intention of updating this review if some resolution actually comes from this.
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July 2023 by Stephen Lacey
One-time wash ranges from $10 to $20. Vacuums are only free if you have a membership, otherwise it's $5 to use them.
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March 2023 by Cheri Johnson
Worst car wash experience ever! Windshield, front of vehicle, and part of hood not even touched. The machine that move ya along was jerking and grinding. Making all sorts of noise. Chamois spinning part at end was not working. No plans to ever use them again These photos are of the horrible job this plac does. B
