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“My husband and I used Jacob Peralta as our lending officer. From the start, we told Jacob the budget we had and more importantly, the timeline. I cannot say enough good things about working with Jacob. Professionalism, customer service and availability, above and beyond normal job expectations. We have twins on the way, and we’re in between an apartment and a home. We needed to find a home we loved quickly. Jacob was consistently able to secure documents, loans, low interest rates, and work with us to financial get us where we needed to be. He answered after hours and on weekends, and even seemingly stupid questions he esteemed important.We were blessed to have Jacob help us buy our home together and raise our babies.”
“Buying a home can have some challenges and hurdles to cross. Jake made the process as seamless as possible. Alway available and great communication. Jake definitely earned my trust through this process. Thanks Jake and team!!”
“Everyone went over and above what I expected. There tirelessly effort do not goes unnoticed, they keep me in the loop every step of the way. Deborah and Shannon were awesome!”
“I would highly recommend Alex and his team to anyone looking to purchase a home. They made the whole process go so smoothly and effortlessly. Definitely a great team to work and do everything possible to get you into your dream home.”
“It was a pleasure working with Charles! I like how he worked with me in this process and his way of finding a good lender, he sent all my documents over through docusign it was easy as Themis is a hard and long barring process. He explained everything to me and sent reference videos. Would highly recommend in your home buying process! Thanks again! Closed 3/15/24”
“Highly recommend Dana and her team if you are looking to purchase a home. Her team is friendly, professional and so very helpful. They made the process so much easier and were there for us during the process whenever we needed them. They are the BEST in the business.”
“I was very hesitant in purchasing a home due to many factors. We went with Jordan because he truly cares about veterans. He also is very familiar with the programs and paperwork. Not only did Jordan and the team put me at ease, but I was also pleasantly surprised at how easy the close was. If you want honest, up front no games and caring people- reach out to my community mortgage.”
“Amari was incredibly knowledgeable and patient with me. I called frustrated and by the time the phone call was coming to an end I was left laughing and feeling much better about my situation. She took the time to answer all the questions I had and had no issues further elaborating until I had a solid grasp of my issue. She should be training customer service reps everywhere. I know in the future if I have issues, exactly who I will be requesting to help explain.”
“I love Eustis Mortgage they are excellent in providing you with the loan that you need. They will walk you through the process step by step from financial, legal and home ownership aspect to the in and out of your loan and what to expect in the future. but yet What i love the most is through this process, is the exponential level of communication and hands-on that Eustis provide, you will be aware of all transaction. I trust Eustis Mortgage, so far for me, they are best.”
“Jennifer was great! As first time home buyers, her in depth knowledge of loans was incredibly helpful, and communication was her super power. Whether it was a proactive check in, or a quick response to a question we had, I knew Jennifer had our back every step of the way. Jennifer helped us navigate a quick close, and had us cleared to close with ample time to spare. We would not hesitate to use her again next time we need to purchase.”
“There's a security guard who held the door open for us. There's also a teller sitting at the door if you need help ,sign in & have a seat. The lines are long , but moving.there are people at the door waiting to sign it.
It is a very busy place.”
“What ever happen to them why they got bought out we really like George he really worked with us and helped us out we really going to miss him. These New people added charges for almost a year ago talking about it’s a late fee that was just added up. How we go paying $595 a month for our truck note and then it switch over and it’s now $698 something a month that’s not what the deal was when we set our truck note at. That’s almost $700 a month we can’t afford that.”
“This branch is nice, but there is no drive thru service. There is no reserved parking for the handicapped anywhere! The lot across the street is not paved or leveled, so it feels like the rest of the city w/potholes. The service was good surprisingly after reading the previous reviews. But the wait to see a customer rep was about 20-30 min. I forget her name, but it took less than 10 minutes to complete the transaction and she was very nice and helpful.”
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“Extremely professional group. Answered all my questions and was there for me throughout the entire process. Claude, my family, and I thank you from the bottom of our hearts and can't wait to enjoy our new home over the years. Also, a special thanks to our realtor Heather for her willingness to go above and beyond to address all our concerns and request for this beautiful house.”