Advance Auto Parts is known for its great and caring crew who are easy to work with. The staff is helpful and not condescending, offering good suggestions and doing their best to help customers find solutions for automotive problems, even when they are unsure what part they need. Many employees are knowledgeable about parts and cars, though it is always wise to double-check advice. The store carries useful and sometimes hard-to-find items like VHT wheel paint, clearcoat, and NiteShade for taillights. The location has seen significant improvement under new and better management, with the General Manager receiving particular praise for being smart, helpful, and dedicated to creating a great customer experience. This positive change came after weeding out previous problematic management. Customers report having a great or better experience now and are encouraged to give the store another chance. The business also offers practical benefits like Shell Fuel Perks for discounts on gas, and while electronics are non-refundable, the store provides useful services like renting tools.
The general always caring when I go in. Me not knowing what part I need buy, they help me they figured out. They're not condescending or make fun of me. They give me good suggestions of keeping the packaging for next time. I appreciate going in the store. Slewis
August 2025
The gentleman was very helpful getting my parts for the brake job on my truck.
June 2025
Very helpful and the parts are reasonablie priced and good quality.
