PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Many customers appreciate the store's extensive selection of supplies and toys, making it their preferred destination for pet needs. The grooming services are particularly praised, with skilled groomers providing gentle and patient care for pets, resulting in happy and well-groomed animals. While the store maintains cleanliness and a good atmosphere, some customers have reported difficulties in finding staff when needed. Occasionally, issues arise with the availability of products, including inaccurate stock information online. Some have experienced unfriendly service, but positive interactions with helpful employees have also been noted. Despite these challenges, PetSmart remains a popular choice for pet owners looking for a variety of products and services, including dog training, grooming, and pet boarding. Overall, PetSmart is seen as a reliable option for meeting pet care needs, with a commitment to providing a positive shopping experience.
Tanks are not well maintained. Not a good selection of fish
June 2025
To my dismay the women's bathroom had NO toilet paper in stalls and NO paper towels to dry my hands. I understand rolls run out but with that said, they had 2 paper towel dispensers and both were empty as well.
July 2024
Go here for crickets and meal worms for my reptiles. Friendly staff.