The UPS Store #5648 in Covington provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, shredding, and faxing. The store is locally owned and operated, with a team dedicated to helping customers. Customers frequently praise the staff for their friendliness, patience, and helpfulness. Several reviews highlight the exceptional customer service, especially from employees like Clint, who is described as very kind, patient, and cheerful. Customers appreciate how Clint takes the time to listen and assist with returns and other needs, even when the store is busy or customers arrive last minute. Keziah also receives positive mentions for handling last-minute returns efficiently and courteously, making what could be stressful situations simple and pleasant. Sarah is recognized for her kindness and helpfulness, making customers feel welcomed and supported. Overall, the store is seen as a friendly, helpful, and reliable place for shipping, printing, and other services, with staff that go above and beyond to make each visit a positive experience.
Ky was extremely helpful and kind. Great customer service great experience
April 2026
Use this store so much you would think I work there.
March 2026
I did amazon return for 2 items. I was charged $2.95 to tape the box shut. $4.95 for a plastic UPS bag to ship the other item in. Never had to pay $ before for other amz returns at different locations.
