This Verizon Authorized Retailer in Covington provides a great store experience and customer service, with staff described as professional, friendly, nice, honest, and patient. Employees are noted for going above and beyond to help customers, offering exceptional service with unmatched knowledge about products like smartphones, iPhones, and wireless plans. Reviews highlight staff who patiently answer questions, help set up devices, and resolve technical difficulties, leading customers to recommend the store. The experience at this location is consistently praised, with customers stating they will definitely return.
Keano was really helpful in a lousy situation for me. Advised what was going to transpire re activation and was absolutely right. No complaints from me
August 2025
Kaeno was absolutely amazing! His knowledge about the products and customer service is unmatched. I will definitely be going back to him if I have any issues.
July 2025
The Verizon employees who assisted my husband and myself were very helpful and experienced! Very patient as well!!!
