“Amazing service ! Quick and affordable. We have had a child’s camera toy repaired and most recently apple air pods bc charger tip broke off and was stuck. They actually did this repair in less than a minute. Highly recommend these guys for any of your electronic device repairs.”
“Great team over at Costco in Covington, LA.
I was particularly impressed with Justice and his knowledge and how quickly he was able to help us with adding a line and our Internet service.I highly recommend Justice and the rest of the team for being patient to get us through the process! Thank you!!”
“Tyler, the store manager, needs a raise! I'm in heath care administration. I dropped my phone, and dealing with the insurance process on their website was challenging. He helped me along with his supportive staff. I felt like I was one of my patients being cared for by this store. I was so overwhelmed by this teams help that I upgraded my son's phone. Mars was so knowledgeable that he actually helped lower my monthly bill! Thank you, Mars, for your amazing help with my son's new phone! I love T-MOBILE because of customer service that feels like family style dining! These employees deserve more than verbal recognition ?! They need ? capital! I'm in health care administration, and I would definitely reward them the proper way, a raise for both. Also, this T-MOBILE will be my home from now on. They are absolutely the best. To be honest. I've gone to other T-MOBILE's and consider switching to Verizon. Tyler resorted my faith in my wireless provider. Thank you, Tyler and Mars!”
“Kameron was a pleasure to get assist from, listened to my needs and was fully transparent about everything being done & what i would be billed for. Would definitely recommend to go see him at the store!”
“I had a great experience at Boost Mobile! The employee who helped us was friendly, knowledgeable, and made the whole process quick and easy. They helped my mom get a new phone, and we were in and out in less than an hour. Excellent customer service from start to finish. I highly recommend this location!”
“She seemed preoccupied with her own phone. She told me she would have some phones to pick from, then she brought out one. Then seemed annoyed cause I couldn’t decide on color. Never saw a smile on her face , then she said you can go, it will be mailed to your house then bring it back. I know service is not like it use to be, but I expected her to be better. She looked so professional.Now I have to go back for her set my phone up”
10AM - 7PM
1600 North Hwy 190, Covington
Mobile Phones
“I’ve had to go into the cricket store twice in two days for two separate things and both times I was in there the service was outstanding!
The first time I came in there Amanda and Steph helped me and were so helpful in the knowledge they gave me! When I came in today Itzel and Amanda were amazing and helped me with an issue that they had never dealt with before and helped me to the best of their ability and I left with my issue solved! Thank yall so much!”
“John at the Covington store was amazing. Went above and beyond, had my back, was super patient and kind. I considered leaving Verizon, but he completely turned my experience around and got my issues solved! 10/10 service”
“Very Professional - Torrance was especially helpful in getting my phone back to Work!! I really appreciate it & Recommend Metro - T-Mobile - TYVMUCH 🙏🙂”
“I had a wonderful experience here. Mgr and Mia was so very knowledgeable and helpful. I was nervous about changing providers after being with my last one for 26 years.
I would recommend this team to everyone.
DJ Rodrigue,
Bush La”
“Travon was so helpful in what could’ve been a very stressful situation!! I’m so grateful for how patient he was in troubleshooting even as the store got busy and he was working alone!”