This Verizon Authorized Retailer in Covington provides a great store experience and customer service, with staff described as professional, friendly, nice, honest, and patient. Employees are noted for going above and beyond to help customers, offering exceptional service with unmatched knowledge about products like smartphones, iPhones, and wireless plans. Reviews highlight staff who patiently answer questions, help set up devices, and resolve technical difficulties, leading customers to recommend the store. The experience at this location is consistently praised, with customers stating they will definitely return.
Keano was extremely adept in handling all technical issues. He was efficient and extremely customer oriented.
June 2026
I ve gone to this Verizon store a half dozen times to exchange equipment, add lines and upgrade phones. Always have great service there.
September 2025
Keano was really helpful in a lousy situation for me. Advised what was going to transpire re activation and was absolutely right. No complaints from me
