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July 2024 by Nadine Hill
Great customer service work. Mr. Dominique was patient and persistent.
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July 2024 by Stephanie Finch
Friendly and helpful associates. Great customer service. Would recommend to family and friends. Clear on cost. Fast and friendly.
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March 2024 by Jessica S (Jess)
Shalamar was an excellent customer service representative. I just recently moved to the area and had to switch carriers due to my previous network not providing service North of Lake Charles. I had just purchased a cricket phone from the Walmart across the street, which it was a major mistake. It was an android model I’ve never heard of. I can’t even recall it, at the moment. I was just trying to get some sort of communication up in running, because it was quite a shock to me when I found out that my cell phone didn’t work in the new area, I was now residing. After about a week of fiddling with that android, I couldn’t take it anymore and decided to take advantage of the iPhone 12 64 gig for $99.99. I called before I went to the store in DeRidder Shalamar answered, and I inquired if it was appropriate for me to ask the amount or general number of iPhone 12s in stock for that deal. She gave me a figure of about a handful, which gave me a great estimate of how long it would possibly be until they sold out. I made it to cricket wireless or maybe a couple/few hours later. Shalamar was there, and she recalled that I had inquired about the number of iPhone 12s and told her, I was coming in. She was already with a customer that was there before me, finishing up services required. Shalamar, Stephanie and I had a lovely conversation until Shalamar was finished with Stephanie‘s phone and she jumped right onto mine. She set up my HBO Max, my cricket account/password, got the friend referral bonus, and insured that I could get calls/text before I left the store. After my phone was properly activated went across the street to Walmart. Returned the phone that I bought from there and had no regret losing $55 of service fees already paid for the android. That didn’t bother me. I was just happy to have a decent phone. Apple or android, it doesn’t matter to me, as long as it has a nice process, decent screen, and haptic features are responsive. I did not get that until I went to Deridder cricket wireless and Shalamar set me up. I had been here three weeks; a three week nightmare for me. Hardly any cell phone service, cell phone would not respond, and screen glitch until it caught up with the processes. It was a nightmare from SELA. They have gotten broadband almost (a purple towns left) to the tip of the boot, which is huge. I assumed broadband was available up the Rocky Mountains ? such a ditz. The best wireless network and my customer service agents and recommended by me for the Deridder area. I don’t make reviews this long-winded often, check my account, It’s Google so it’s public, I don’t recommend many places in writing. I just wanted to give her a shout out on Google Review and say, “thank you.” I hope she gets the recognition she deserves. ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Pat Goff
Great customer service. Will recommend highly.
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February 2024 by Rachel Maddox
Ray was very helpful and comical. I am happy with my new service.
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December 2023 by Mildred MCNAMARA
Clean store. Friendly staff.
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August 2023 by Google user
Excellent service all around from Jermaine @ The Leesville, LA store. Very pleasant and quick visit . I'll definitely recommend cricket wireless to friends and family. Glad I switched .
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August 2023 by Dillon Mayes
Cricket was great today, awesome customer service as well as being able to help me with exactly what i needed.
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August 2023 by Mrs Kidder
Excellent service all around from Jermaine@ The Leesville, LA store.Very pleasant and quick visit . I'll definitely recommend cricket wireless to friends and family. Glad I switched .
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August 2023 by Deborah Diaz
Very professional, very clean store,made me feel like a priority, listened to what I wanted & I got just what I wanted & needed at a very good price,ty ?
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July 2023 by James “BacksideD223” Mayes
Cricket was great today, awesome customer service as well as being able to help me with exactly what i needed.
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July 2023 by Mary Thompson
Wonder service
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July 2023 by Lois Baldwin
Very polite
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July 2023 by Andree Diaz
Service perfect
For Joshua. ?
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July 2023 by Dominic Pilley
Just got saved by Josh! He was able to help me out with the ACP program and everything! HIGHLY RECOMMEND
