“Guy LeBreton here, 28 year member of Maple, just don't have my own google profile! I can't say enough good things about Maple Federal Credit Union and the great staff there. Got a text at midnight about a questionable charge on my business account. Got a call this morning from Jennifer to verify. It was not a charge I made, but it was immediately blocked by Maple until I could confirm. With the hectic weekend i have coming up, I would have not likely even checked on the business account. And the spring season is the most crucial for me to be able to sell and move seedlings. Having the business account drained would have been easy for a fraud to accomplish and would have been disastrous to me. But, my friends at Maple, who know me by first name, declined the charge and locked the account for me, then called me directly to investigate. What a blessing to have a local credit union take care of you like family! If you are able to join Maple, it is highly recommended! Thank you Maple and Jennifer and Tara Clement Breaux and all the others who make it great!”
“Unfortunately there's not much to review here because I only used the ATM during off hours. From the street side this doesn't look like a credit union nor a bank at all I passed it up because of that. It's directly behind the car wash though. Has a large parking lot and a single drive up ATM”
8:30AM - 5PM
3710 Ambassador Caffery Pkwy, Lafayette“Very Helpful Bank. They look out for their customers and are easy to deal with. You are not just an account. They take the time to learn who you are and it makes it easier to talk to them.”
“What sets this loan agency apart is their commitment to customer service. They were prompt in responding to all of my inquiries and provided me with clear and concise information. The team went above and beyond to ensure my complete satisfaction with the loan process. I would highly recommend Harrison Finance Co to anyone in need of a loan. Thank you!!!”
9AM - 4PM
3730 Ambassador Caffery Pkwy, Lafayette“Fast service, friendly staff. They greet you as soon as you walk in. The young lady in banking services (in the first office on the right when you walk in) was very helpful. I sorry, I don't remember her name. I needed signature certification and she really made a great effort in finding someone to help me with what I needed. She even called another branch to find someone for me.”
8:30AM - 5PM
515 Guilbeau Rd, Lafayette“Stopped by on the recommendation of a friend to open a secondary savings account and look into a Heloc. Very friendly professional staff that explained everything well. Competitive Heloc rates.”
“I was there taking care of some things. The representative that helped me was very courteous, friendly and very attentive. She helped me with everything that I needed to take care of and I appreciate that so much.”
9AM - 5PM
5233 Johnston St, Lafayette“Thank you so much Ms.Helena , you very patient to understand and tried to help us with the check/deposit stuff . I can not say how much that feel happy to meet and work with you. I will start to come to this location more often . LOVE”
9AM - 5PM
6154 Johnston St, Lafayette“Outstanding CUSTOMER SDERVICE!!! They call you by your name just like some of thje "old" banks did in the past before some of the new banks/credit unions who now have an I-PAD to replace a real person; so much for BOTTOM LINE BIG CONCETRNS!!! They are just using bottom line theories instead of REAL PERSONABLE CUSTOMER SERVICE from real people!!!”
“I had a wonderful experience at Pelican State Credit Union! I went in to open a new account and the Branch Manager - Diane Lantier - took the time to assist me and go over all of my options in a kind and professional manner. I was extremely impressed with her knowledge of the credit union's offerings and with how efficiently she took care of me. Based on this interaction, I knew I made the right choice when selecting Pelican!”
“I have been banking with this branch for years and always get the best customer service! Tyler and Kiera are very helpful and went above and beyond to help me with my banking needs!!! I've visited other branches and never get treated as well a I do from this branch!”
9AM - 5PM
4416 Ambassador Caffery Pkwy, Lafayette“Capital One needs to be open more and longer than it says it is, because it would help all of us Capital One customers out with if we need to call or see a staff member just in case we need to talk to one before it gets too late, etc.”
“The best Chase in the Lafayette area. I go to Chase banks all over and I can tell you this is the best one. People are friendly and talk to you as soon as you enter. I either stop to this location or the other one on Westmark when I'm on the South Side of town.”
“Not understanding the negative reviews. Everyone is friendly at this location. Angie Ross is such a pleasant person, very professional. I love walking into this location because people are kind and know your name.”
9AM - 5PM
5720 Cameron St, Scott“Whenever I am in Scott and need some cash, I come to this Chase bank. There are a lot of banks in the area, but this one is the only one where you can get in and out in 30 seconds.”
9AM - 5PM
4202 Johnston St, Lafayette“I love Home Bank - it was one of the best decisions I've made when it comes to my finances (coming from Capital One, years ago). There are so many convenient branches of this bank within the city, but this one is my favorite because of Marcelle. She's knowledgeable, kind, friendly, and always has helpful suggestions; however, I find this to be true for the majority of the staff at all of the branches. I love that if you call one of the banks from the number listed on Google, you get an actual person - not an automated system.”
“seriously the best customer service ever. so i walked in like a lost dog right, i never go inside. Natara saw me and helped me immediately. She was so kind and gave me very helpful tips on how to deposit cash into my account. i was in and out fast but also more educated about my bank. Thank you so much again Natara you are very good at your job.”
“Ms. Tiffany was very friendly and helpful. Had went to a couple other places before here and they couldn't cash my life insurance claim bc of whatever reasons. Ms. Tiffany made a couple calls which got check verified then cashed check with no problem.”