Cox Store in Gonzales offers an array of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store is designed to meet the needs of gamers, remote workers, and streaming fans, providing personalized support and exclusive deals to enhance the customer experience. Many customers appreciate the friendly and helpful staff, particularly noting the exceptional service provided by a team member, whose caring attitude and willingness to engage in conversation create a positive atmosphere. Customers often leave feeling uplifted and valued. While the store is praised for its great service and efforts to save customers money, some have experienced issues with the internet service, noting slow speeds and occasional outages after switching to COX. Overall, the Cox Store aims to deliver speed, reliability, and excellent customer service to keep clients connected at home and on the go.
This store is always a joy to visit. The employees are great and always find ways to save you money on your services. Micheal is great.
September 2023
Got in and out in reasonable time and Nancy was very professional and knowledgeable.
June 2023
We recently switched to COX. With in 2 weeks of switching the majority of people in my area did not have wifi at all. You saw COX trucks all over, on it fixing the issue. However now it's running slow, and likes to randomly just blimp out.
