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“Our cashier Sam was very helpful, friendly, and courteous. She completed our transaction swiftly and orderly. She even ensured to ask if we had coupons, or wanted our free gift. Excellent service!”
“They provided and installed 3 toilets for us. Everything about the experience was good, from shopping at their store to the installation. The installer was professional and did an excellent job. We would definitely use Marchand's again.”
“We have been using this lumber yard for over a year now and we couldn't be happier with the service we receive. The process of ordering lumber / products is made so seamless, from having our order ready for pick up to the option of same day delivery if ordered early enough. We have never had to wait an extended period of time for my order. The team, Henry / Glenn / Jennifer / Derrick, pretty much the whole staff at this yard is always available to answer any questions and their knowledge in the industry is unmatched. We highly recommend this lumber yard to anyone in need of top-notch service and quality products.”
“Placed an online order to be picked up in store (free shipping to store is pretty cool) and was assisted by Troy, one of the team members at online pick-up and his customer service was outstanding ?. Friendly, quick, and I was in and out in 5 minutes.
Thanks y'all, and special thanks to Team member Troy for his awesome customer service”
“Local small-business, old-school atmosphere. Employees are hard-working and deliver on time. I felt like they genuinely cared when we spoke over the phone. They were honest and helped identify what I was looking for.”
“I have been doing business with V Purpera & Sons Lumber Co. for a long time. They run the company in a very professional manner and are extremely business friendly.”
“The store is very understaffed (which is frustrating), but where they lack in staff they do well in customer service. Whenever I'm there, if I even if I just look like I'm looking for something, one of the HD workers checks to see if I need help.”
“We recently visited the Gonzales location. We needed to purchase a portable air conditioner. Will and Christina were so helpful and thoughtful. We were greeted when we came into the store by employees. Christian offered assistance at the checkout. Will helped pickup the air conditioner and even bought it out and loaded it into our vehicle. We were very grateful on such a hot summer day.”
“As an ex employee going into lowes can be both exciting and unnerving. This trip was amazing. The garden looked great, clean, and well taken care of. The plants were being watered as they should in this weather. All the employees we encountered were super helpful and friendly. We purchased some plants and soil to add to our garden. And the cashier, Ms. Pat was so amazing. She is definitely a staple in the garden. It wouldn't be the same without her at that register. All in all, it was a good experience.”
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“Great hometown hardware store. There are always staff not only to help… but that OFFER help, right when you walk in. A little pricier than big box stores, but it’s worth it for the convenience and service.”