AutoZone Auto Parts on Lapalco Blvd in Gretna, LA, is a well-known retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and dedicated staff, especially for their excellent customer service. One customer praised a staff member for her dedication, as she checked the warranty, found a compatible and stronger battery from nearby stores, and stayed in the rain until the vehicle was ready to start. Despite being busy with long lines, ringing phones, and short staffing, the team strives to get parts ordered and help customers. The parts service manager, Christine C., was highlighted for her quick assistance in finding an air filter for a Honda Pilot, earning high praise. Another customer shared positive experiences with staff like Jorge, who provided fantastic help with battery issues. Customers also value the store’s wide selection, although sometimes they need to order parts. Overall, AutoZone La Palco Blvd is noted for good service, helpful staff, and a willingness to go above and beyond to assist customers in their vehicle needs.
Had to buy a battery, had it in stock. Ordered an in. Cabin air filter and an engine air filter.
Did not have what I was looking for.
January 2024
Great customer service, although they look overworked with long lines , phones ringing, and short staffed. Usually have to order parts I need but great they get the job done
January 2024
Great staff, very helpful. I would shop here again.
