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“The employees are professional and patient. I have been a royal pain in the neck over my renovation and trying to pick the perfect shades sometimes means multiple trips to Helm a week. Most recently, they have been helping me find the perfect not too yellow, not too blue, bold but not ostentatious, emerald green and not once have the employees rolled their eyes or made me feel unwelcome to try yet another shade. (And after I finally listened to the pros, I have found the perfect shade called Rainforest Foliage) They are knowledgeable and helpful and I cannot recommend them enough for high quality paint and service with a smile!”
7:30AM - 4:30PM
5109 Freret St, New Orleans
Paint Stores
“This place is so great! Everyone here is so nice and helpful and really go above and beyond. I went because I couldn’t get a bolt unscrewed and was looking for something to unscrew it. They just went ahead and unscrewed it for me it was so sweet!”
“Outstanding customer service by Tanner Edmonson.
Exceptional product knowledge and a positive can-do attitude to assist customers and solve their problems.”
“I cannot recommend the Farrell-Calhoun store on Elysian Fields more. It is a rarity to find such excellent customer service - their staff is welcoming, efficient and extremely knowledgeable. Truly a local NOLA gem.”
“I used to go to another paint store but I like this one the best. They are very helpful and keep your paint choices in their computer from past visits. Both times I was there, they even carried my paint outside and put them inside my car for me. I believe they're more than just a paint store...”
“Employees are very helpful. I am not a painter. I explained what my project was and they directed me and recommended the paint. I also stated that I had received an email from the company but hadn't read it yet. They told me about the special starting the next day. I went home to get a sample for them to color match and dropped it off, as the store had picked up business while I was getting the sample from home. I had also checked my email and it was a GREAT discount. I showed it to them and then I asked if I could pick it up the next day, BOTH gallons. They said sure.
When I returned the next day, they showed me the sample with the color match on it and I couldn't even tell where it was, except for the slight difference in surface finish.
It was EXACTLY what I was looking to get. I guess that is why I keep going back there, even with another (newer) paint store about 100 feet away. I have been going to this SW Store for more than 40 years.”
“I had a wonderful experience at Sherwin-Williams thanks to Jada. She stayed open 30 minutes past closing so I wouldn’t feel rushed while selecting paint colors, which I greatly appreciated. Throughout the process, she struck the a great balance between being available to help and giving me the space I needed to make decisions. It’s my first time painting my walls and choosing paint colors can be overwhelming with all the options. Her professionalism and customer service made the experience much easier and more enjoyable. Thank you, Jada, for going above and beyond!”
“I went there not knowing exactly what I wanted, and left with everything I needed to start and finish my home project. The young lady named Timberly helped me. She’s very knowledgeable and very helpful.”
“These people are paint professionals (I am not). I bought a custom color that turned out to be too yellow for the ceiling I was going to paint and James took that custom color and mixed it again to get to what I really needed. No complaints, no push back, just great customer service! Thanks, James, and the Sherwin Williams staff on Magazine St,”
6:30AM - 5PM
4925 Jefferson Hwy Ste C, Jefferson
Paint Stores
“A bit tight to back into with a 53' trailer but doable. Nice friendly people. Unloaded in about an hour. Other customers had a hard time passing the tractor across the road but it's the only way to get into the door to unload.”
“(Translated by Google) Excelent service. Always very cheerful. Especially by Latino employees.(Original)Exelente servicio. Siempre muy alegres. Sobre todo por parte de los empleados latinos.”
“Wow, very impressed, customer service still exist in this store, very professional, patient, helpful advice, I was helped by Tony today and I left feeling good about my experience. I am a new customer, and I will be shopping there for all my painting needs. Thank you Tony.”
“It's so refreshing to find a place where the staff is knowledgeable, attentive, friendly, and truly seem to want to be as helpful as possible! I had such a pleasant experience and I'm genuinely looking forward to going back.”
“I had a really great experience shopping with the team here. Mary, their design consultant, was an excellent help at helping me narrow down my exterior paint colors. I'd really struggled with the decision and it was nice to have a second (qualified) opinion on the matter. Wardel helped me get samples of my selection and was just SO nice. We chit chatted while he made the samples, told me all about his new grandbaby and we even learned we're neighbors. 10/10 experience and I wish I'd skipped all the previous Lowe's and Sherwin Williams runs. Will definitely be back for my next project!”
“Buy your paint here! One of those AMAZING stores with EXCEPTIONAL customer service. I needed to match a paint color/texture to blend on a ceiling that attaches the living room, dining room & kitchen--in avoidance of having to repaint all. I bought paint at a chain store, & it was NOT a match! Before repainting every room, I went to PPG. The only sample I had was dried on a paint tray. Sean cut a corner off the paint tray & was able to then chip off a sample that matched the paint PERFECTLY--saving an incredible amount of time and money.”
“Know one Compares to their Attention to detail & Customer Care.From a one time customer to a longtime account holder, you will instantly feel like you’re taken care of as the Salesmen have a Confident & Knowledgeable “Can Do” attitude.Thanks Matt for having our order ready and waiting at the last minute”
“Customer Representative was the reason this experience was quality. The cust service quality in New Orleans is awful. The paint i selected was quality and it served the purpose exactly how i had hoped. Thanks Adrienne”
“Brought in a powerlifting combo rack to be stripped and coated on Friday. It was ready Tuesday. They unloaded it from my truck while I filed paperwork. When I arrived for pickup, the rack was wrapped on a pallet ready to load in the truck. The black satin finish was fantastic. I will certainly recommend them to anyone as I will be a follow up customer should need arise.
-DL”
“I just popped in to ask about any earth-friendly or sustainable paints that may exist. Kamilah is a wealth of knowledge, and so wonderful! She pointed me to a low VOC, air purifying paint! Plus gave me the price for the primer that goes with it, and showed me color options. But mostly she was just very kind, very knowledgeable, and great to work with. Thank you, Kamilah!”
“After going to multiple paint stores, I felt intimidated about getting exterior paint for my house which has a custom color that I inherited. I came here and Brandon really talked to me and explained to me the finishes and matched the color perfectly. Please come here and see him I know I will be back!”
“I had the opportunity to speak with CID at this location today. I really appreciate how they reach out to see how they can provide me better service. I will continue to do business with them!!”
“First time experience here today. Absolutely no complaints. The store was clean and well organized. The gentleman who helped me out was very knowledgeable. Made the entire experience very easy. The paint matching was spot on. Price was very reasonable. Highly recommend this store for your paint needs. They even helped me out with some small accessories to make the process easier once I get home. No complaints at all. This is what all stores should be like.”
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“Received GREAT fast professional knowledgeable service from SW Gretna Store Asst. Manager Taylor. Looking forward to checking-out your new SW store near me. THANKS for your service, GOOD JOB! Randy”