“I used to go to another paint store but I like this one the best. They are very helpful and keep your paint choices in their computer from past visits. Both times I was there, they even carried my paint outside and put them inside my car for me. I believe they're more than just a paint store...”
7:30AM - 4:30PM
5109 Freret St, New Orleans
Paint Stores
“This place is so great! Everyone here is so nice and helpful and really go above and beyond. I went because I couldn’t get a bolt unscrewed and was looking for something to unscrew it. They just went ahead and unscrewed it for me it was so sweet!”
“Outstanding customer service by Tanner Edmonson.
Exceptional product knowledge and a positive can-do attitude to assist customers and solve their problems.”
“I just popped in to ask about any earth-friendly or sustainable paints that may exist. Kamilah is a wealth of knowledge, and so wonderful! She pointed me to a low VOC, air purifying paint! Plus gave me the price for the primer that goes with it, and showed me color options. But mostly she was just very kind, very knowledgeable, and great to work with. Thank you, Kamilah!”
“As a painter I always enjoy getting supplies here. I’ve always been met by really helpful people when I call or come in with weird questions. The manager is very thorough and likes to look up materials information to make sure you get the right product for the job. Very smart and kind, he has talked me through multiple weird projects when I wasn’t sure of products to use. The store is always neat and organized too. Parking is onstreet, they carry a general selection of rollers, brushes and texture/ filler/ plaster items as well as their paint lines. My last visit I got custom tinted enamel for an aluminum paint project and it came out great . Thanks yall!!”
“I cannot recommend the Farrell-Calhoun store on Elysian Fields more. It is a rarity to find such excellent customer service - their staff is welcoming, efficient and extremely knowledgeable. Truly a local NOLA gem.”
“I am the Director of Facilities for a company that's been without maintenance staff for a while. I walked into this Sherwin Williams trying to match the property's custom colors. The manager was working and she went above and beyond to help me.
The following Monday, the GM and a sales rep showed up at my job to reassure me that they would help in any way possible. Adjusting to a new property is a taxing goal and, sometimes just knowing you have help, can push you to keep on keeping on for another day.
5 stars. Hands down.”
“Buy your paint here! One of those AMAZING stores with EXCEPTIONAL customer service. I needed to match a paint color/texture to blend on a ceiling that attaches the living room, dining room & kitchen--in avoidance of having to repaint all. I bought paint at a chain store, & it was NOT a match! Before repainting every room, I went to PPG. The only sample I had was dried on a paint tray. Sean cut a corner off the paint tray & was able to then chip off a sample that matched the paint PERFECTLY--saving an incredible amount of time and money.”
“Employees are very helpful. I am not a painter. I explained what my project was and they directed me and recommended the paint. I also stated that I had received an email from the company but hadn't read it yet. They told me about the special starting the next day. I went home to get a sample for them to color match and dropped it off, as the store had picked up business while I was getting the sample from home. I had also checked my email and it was a GREAT discount. I showed it to them and then I asked if I could pick it up the next day, BOTH gallons. They said sure.
When I returned the next day, they showed me the sample with the color match on it and I couldn't even tell where it was, except for the slight difference in surface finish.
It was EXACTLY what I was looking to get. I guess that is why I keep going back there, even with another (newer) paint store about 100 feet away. I have been going to this SW Store for more than 40 years.”
“I've been here several times. Staff are always helpful and knowledgeable. They don't try to up sell me high cost paint. They always offer to carry my paint out ?”
“These people are paint professionals (I am not). I bought a custom color that turned out to be too yellow for the ceiling I was going to paint and James took that custom color and mixed it again to get to what I really needed. No complaints, no push back, just great customer service! Thanks, James, and the Sherwin Williams staff on Magazine St,”
“I had a really great experience shopping with the team here. Mary, their design consultant, was an excellent help at helping me narrow down my exterior paint colors. I'd really struggled with the decision and it was nice to have a second (qualified) opinion on the matter. Wardel helped me get samples of my selection and was just SO nice. We chit chatted while he made the samples, told me all about his new grandbaby and we even learned we're neighbors. 10/10 experience and I wish I'd skipped all the previous Lowe's and Sherwin Williams runs. Will definitely be back for my next project!”
“I had the opportunity to speak with CID at this location today. I really appreciate how they reach out to see how they can provide me better service. I will continue to do business with them!!”
“The employees are professional and patient. I have been a royal pain in the neck over my renovation and trying to pick the perfect shades sometimes means multiple trips to Helm a week. Most recently, they have been helping me find the perfect not too yellow, not too blue, bold but not ostentatious, emerald green and not once have the employees rolled their eyes or made me feel unwelcome to try yet another shade. (And after I finally listened to the pros, I have found the perfect shade called Rainforest Foliage) They are knowledgeable and helpful and I cannot recommend them enough for high quality paint and service with a smile!”