Walgreens is a pharmacy that offers prescription refills, health and beauty products, photo printing, and more. The store operates with convenient hours during the week and weekends, making it easy for customers to visit. Customers often appreciate the friendly and professional staff, noting that the employees are courteous, patient, and dedicated to providing great service. In particular, some customers mention that staff members like Karielle handle insurance issues with kindness and persistence, earning their respect. Many customers prefer this Walgreens over others due to the consistent quality of customer service. They describe the staff as punctual, helpful, and understanding, which encourages them to remain loyal to this location. During challenging times, such as during the Covid pandemic and Hurricane Ida, the staff showed patience and kindness despite long lines and staffing shortages. Customers acknowledge the busy environment but also recognize that staff members work hard to assist each individual, including elderly customers with complicated issues. Overall, Walgreens is seen as a reliable and caring pharmacy that values its customers and strives to provide efficient service even during difficult circumstances.
Joienille At Walgreens Gretna is the best. I called with questions and she was concerned about me and help me out a lot. She has great customer service skills and I truly appreciate her.
March 2025
Best location in New Orleans metro! Staff are courteous, helpful, and a joy to interact with. Well stocked, tidy and clean.
July 2022
I always go to this Walgreens to fill my prescriptions every month and I went to other Walgreens and receive horrible service but this Walgreens is the a pitta me of great customer service the staff is friendly courteous professional and punctual I will never go to another Walgreens but this one and I highly recommend it