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June 2024 by Jody Davidson
Every experience at this branch has been without flaw. Friendly customer service even when it’s something they can’t help or resolve personally. Prompt service. Usually a person at door that greets you and helps you to the place you need to be. Great job team!
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April 2024 by Savannah Migliore
This is going to be my new bank location! Jemina was so helpful, kind, friendly and just the nicest person ever! I also talked to Bri and she was just as sweet and amazing! Definitely glad to have them there!
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April 2024 by Clifford Lake
This was my 1st experience with the Capital One Branch at 1506 South Morrison Blvd Hammond. I have been a satisfied Capital One customer since they took over Hibernia and this visit was another reason I will continue to be a customer as well as continue to recommend them, The purpose was to get help with opening a new account and solving the problem of unauthorized withdrawals from subscriptions i had canceled, I met with Branch Ambassador Jemina Ferguson. Jemina listened intently to my issues and once she had heard everything was able to came up with solutions for them as well as helping me to open a new account. The experience was top notch. Being a new resident of the Hammond area I will continue to do business with the South Morrison location and Jemina. Thanks for your help Jemina and I look forward to working with you in the future should the need arise. I got the 5 Star treatment.
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January 2024 by Rebecca Pena
When I was married I was with first guarantee for 20 years never had one problem till my divorce so had to close joint account tried to open individual account they then tell me my credit isn't good enough. Took my money that day went to capital one they took me with no problem. Now I am not saying they perfect but to me personally they are awesome.
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December 2023 by Brandi Robinson
I want to start by saying I have been banking with capital one for several years and NEVER have I ever encountered such a caring and genuine person who has worked for capital one . Good job Jemina on being so awesome with your customer service skills !! Keep up the good work
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September 2023 by Su Oh
We had fraudulent activities on our account. Corey was able to(supper efficient and fast) solved our issue and opened new account. Right person at this location to see!
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September 2023 by Jasmine Starks
Bri was the BEST help today! Where I was worried she eased & resolved in 0 time!Thanks Bri ?
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July 2023 by Wendy Hamrick
Fast and convenient.
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May 2023 by Tammy ard
They need more employees to answer the phones. Also, their computer system is horrible. Sometimes I have double charges for the same amount. Then I have to wait to get my money back because of their error. This is so NOT acceptable to me ‼️‼️ they always want to blame the merchants, but it’s their banking system…??
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February 2023 by Brayden Verrett
Says they are open online, called and it said they were open but they are not open update the information smh
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October 2022 by Gwendolyn Berteau
This is absolutely the slowest branch ever. They have like 5 tellers and it still takes 45 minutes. I've worked at a bank before and we were never this slow...
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June 2022 by Vivian Turnage
Don’t have health issues and try to work for Capital One. You miss days for passing out for a heart condition and ending up in the ER you’re subjected to being fired. Trash company. I didn’t choose to have 4 different heart conditions. I didn’t choose to pass out randomly. I didn’t choose this life. But Capital One does NOT care about their employees. I wasn’t there quite a year so I didn’t qualify for FMLA. Sat down with my boss today and was told that we all have policy and procedures to follow for attendance. So that being said, my heart condition I can’t control is what ultimately ended my job. Think about that for a second and just wow. This is how companies do their employees.
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April 2022 by Serena M Smith
I just opened a 360 checking account and I love it. I went in this morning and the teller was happy to assist me. I'm thankful to know my money is protected.
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March 2022 by Gwendolyn Kuss
This is absolutely the slowest branch ever. They have like 5 tellers and it still takes 45 minutes. I've worked at a bank before and we were never this slow...
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March 2021 by Harrison Gauthier
The staff in this location is SO slow. Never in my life have I seen people move with ZERO sense of urgency! Beyond ridiculous. There's 12 people in the lobby and 2 tellers. DISGUSTING! Definitely moving my ENTIRE banking relationship elsewhere.
