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February 2024 by Wanda Smith
I wish they would QUIT SENDING PEOPLE TO HOUSE that don't want their services
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January 2024 by Glenda Roberts
Very professional and clean had what we needed
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January 2024 by Christine Scardina
Beautiful atmosphere, great service, kind people.
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December 2023 by Y C
I really hate Spectrum. I am having a vacation for the winter break, but Spectrum only allows for the customer to temprarily suspend every 9 months. I am paying a lot and they don't want to loose money. However, I will try to find some other brands and will not use Spectrum anymore. They will loose more customers. SO TERRIBLE, SPECTURM.
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October 2023 by Tracey Frith
Anthony went above and beyond to help my husband and I get new phones and get them set up. Im very appreciative of this young man! So far, great service and good phones!
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October 2023 by Wallace Burton
Very helpful and friendly services on top of their game.
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August 2023 by G C Hesse
It's every weekend the service goes out, technicians are too stupid to change the router out...so I get to spend a Saturday driving to Hammond to exchange the router and hook it up myself.I've had Spectrum for almost 2 years and in Louisiana its about the only game in town. Horrible technicians and CS. If you work from home you are screwed.
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August 2023 by ERIN MARCH
Staff is always helpful and super friendly! I highly recommend!
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July 2023 by Skip Perez
The young man that helped us was very knowledgeable and polite.
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July 2023 by Megan Henshaw
Quick and friendly service. I waited 5min before my name was called and then it took about 2min to get my router swapped.
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May 2023 by javafree2003
Near constant outages. Customer service doesn't care about you whatsoever. They are a monopoly to small town America's internet and you should never give them your business if you don't have to.
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May 2023 by Amber Lott
When the internet is working it works well but it consistently goes in and out for hours at a time
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April 2023 by Fran H
I have been a customer of Charter since 05 and I’m really about to switch. This connection is so terrible. I’ve paid to have it upgraded and it still didn’t fix it. Talking about having connection when u need it most. Yea right. That’s a bunch of bull. I’m so tired of having “technicians” out to my home and never solve the problem. I pay way too much money and have been a loyal customer for way too long to have this type of service. The connection constantly drops I can’t even print a single page because the connection won’t last that long
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April 2023 by Rex Sprowls
The young man was very helpful. Solved both of our problems.
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February 2023 by cynthia w greer
Make sure when you disconnect services, it's before the end of service date on your bill, or you will be charged for a month of services you don't use!
