Capital One Bank has received positive feedback from customers regarding their experiences at the branch. Many appreciate the friendly and helpful staff who make banking easy and comfortable. One reviewer mentioned a smooth process for opening a business account, highlighting the assistance provided by Abriana, who guided them through the online application on a tablet. Another customer praised Zach, the branch manager, for his kindness and patience while resolving issues with checking accounts, making them feel valued. The branch is noted for its convenient parking and minimal wait times. Furthermore, a couple had a fantastic experience consolidating their accounts, crediting Alaina for her helpful and accommodating nature, which restored their confidence in the bank. Overall, customers recommend this branch for its attentive service and supportive staff.
Lady from drive through deposit ,had bad attitude and bad customer service
September 2024
The fact that y’all say it has to take almost a week to verify a check from another institution is freaking pathetic. Y’all not protecting anything especially when people have bills, the only thing ur protecting is yourself. I bank with others as well and never have a problem depositing just Capital One ridiculous rules.
July 2024
Customer service is terrible and below average. I’m closing my business and personal accounts.
