Legacy Westbank Buick GMC is a business known for its attentive and caring staff, providing a positive experience for customers. Several reviews highlight the exceptional service provided by team members like Chelsea, Deana, and Vincent, who go above and beyond to meet customer needs. Chelsea was praised for her dedication in finding a car that suited a customer's preferences, even traveling to Florida to secure it and taking the time to explain all features. Deana was appreciated for her kindness and for staying with a customer throughout the entire process, making the experience enjoyable and memorable. Customers also noted the professionalism of Zach and Jamar, who made the car-buying process honest and informative, resulting in an enjoyable experience. The service department also received commendations for their communication and care. Vincent, in particular, was recognized for keeping customers informed, ensuring their vehicle was in good hands, and following up to see if additional problems arose. Despite some challenges with vehicle repairs, customers appreciated the staff’s efforts to resolve issues and their friendly attitude. Overall, Legacy Westbank Buick GMC is viewed as a trustworthy and helpful dealership with a team committed to providing excellent customer service, making every visit a positive experience.
Chelsea went above and beyond to find a car that I would love! Dena drove to Florida to get it and took time to make sure I understood all of the car’s features. Highly recommend!
December 2025
Chelsea and Deana were wonderful and I was treated fairly and courteously.
December 2025
The service was beautiful and everyone was very professional
