Metro by T-Mobile offers friendly and helpful service from a team committed to customer satisfaction. Customers appreciate the staff’s patience and willingness to explain plans, devices, and features clearly. One customer praised the team for helping set up a family plan and choosing the right unlimited plan, while another appreciated the staff's welcoming attitude and their efforts to make a child's first phone special with a free case and candy. The staff also took time to explain the differences between 4G and 5G devices, ensuring customers made informed choices. Overall, visitors describe the team as fabulous, helpful, and fun to talk to, making the store a positive place for shopping and support.
The team their are fabulousThey helped with adding Aline on my account for my little daughter, didn’t know anything about the family plan , Bashar the salesman took his time explaining the features and the plans to meEnded up getting the unlimited planThank Bashar and the team love this place I will be back for sure
October 2022
Jason was very helpful he took his time and explained everything I wanted to get a 4g device but he explained why it’s important to get a 5g device
August 2022
I went to this store for the first time on 8/20/22... the two ladies working were AWESOME! They were so helpful and fun to talk to! AMAZING Customer Service!
