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April 2024 by Dave Weinberg
Me and my wife took a trip to New Orleans. We booked a car from Alamo in advance. We did everything on line with no problem at all!!! When we got there, they gave us a 2024 Nissan which was just perfect!!!! Our next rental will definitely be from Alamo.Thanks ?????
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March 2024 by Paul M
Right car, to on time. Clean vehicle as ordered.
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March 2024 by Shelley Hill
I always like to use Alamo rental @ the New Orleans airport. I've always experienced great service. The staff is very friendly and very accomodating. Thank You!!!
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March 2024 by Joseph Sustek
When we arrived they were working on getting the vehicle I reserved. Someone turned down and luxury SUV and they offered it to me so I did not have to wait. When I returned the vehicle I reported a seatbelt problem and received a discount. Great service all the way around.
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March 2024 by Shellay Bno
I rented an Outlander, the car was clean inside and out. The sales associate took the time to explain the features, location of lights, windshield wiper, operation of trunk etc. She did a great job! This was the first time I rented an SUV with keyless entry. I enjoyed my experience.
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March 2024 by alabama cheyenne
Dedicated staff. Good cars. Check the condition of the windshield wipers and the low beam lights which only illuminate at 3m...
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March 2024 by D. Porter Atlanta GA
Counter Representative provided amazing customer service.
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March 2024 by Herman Rivas
awesome service and great car for the price! I am definitely switching to Alamo
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March 2024 by tyrionne j
They constantly changing types of forms of payment. Website and paperwork I sign doesn't match what the agents are telling me. One day the accept my Credit card the very next time, I went to use the same credit card and was told I couldn'tI just wish they keep it simple and just stop lying about what credit card is and isn't acceptable.
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March 2024 by Mike Gill
I've never had a bad experience with Alamo. They have always been nice, friendly, and professional. Their service has always been fast with no hassles. There're my Go To car rental co.
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March 2024 by S Chesnutt
My first time renting with Alamo in New Orleans, and I was happy with the car and the service. Najee B. was very helpful on my return.
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February 2024 by Brad Martin
Nice car, but the check engine light came on with a coolant issue. The car only have 4000 miles on it? I guess they aren't checking service on the vehicles like they should.
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February 2024 by Rensel Martinez (Alta velocities.)
Alamo worked amazing and professional. Alamo app works correctly and acurrately. I can scan my driver license without any issues like other rental cars app. I skipped the counter and everything was quick. I love Alamo.
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January 2024 by Dawn Finkelstein
We were supposed to be able to "skip the line" when picking up our rental at the New Orleans airport, however when we arrived on the Alamo floor, there we no people and no cars! We went back down and spoke to someone at the Enterprise counter, and she informed us that Alamo had closed for the day due to limited staff and Enterprise was helping them out. There were NO signs informing customers of this information at the Alamo desk or up in the rental garage and I did not receive any email or text notificatinons from Alamo about this change!!!! Fortunately, the rep for Enterprise assisted us in getting a car, but it ended up taking 45 min instead of the quick "skip the line" service we were promised. I understand that things happen, but am very disappointed in the way Alamo handled this situation.
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December 2023 by Cameron Tolbert
A Nightmare of Negligence! My encounter with Alamo Rental Car was an absolute nightmare! After landing and rushing to their location, guess what? Not a single soul from Alamo was there to greet customers, despite their bold claims of 24/7 service. I was left stranded, abandoned, and seething with frustration after a tiring flight.Their sheer lack of professionalism and disregard for customers is beyond belief. It's infuriating to be promised a service only to find an empty office and zero assistance. I had to scramble and pay extra for another rental, thanks to Alamo's gross incompetence and utter irresponsibility. Alamo Rental Car's complete failure to honor their commitment is an insult to anyone relying on their services. Spare yourself the agony and avoid this sorry excuse for a rental company. They're nothing but a headache waiting to happen. Look elsewhere unless you enjoy being left high and dry by a company that clearly couldn't care less about its customers!