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March 2024 by Saima Allen
Tried to buy a pretzel at 5:42am before my flight. The worker refused and said they open at 6:00am. I let her know that google states they open at 5:00am to which she responded "We aren't ready yet so that's why we aren't serving anyone." I said "So you're open, but you're not serving?" She stated "We aren't serving anyone." There were several pretzels in the case. Terrible!!!
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March 2024 by Paul Lobato
Terrible service, rude staff, didn’t have half of their menu available.
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March 2024 by Chris Schulz
Seriously some of the laziest people I've ever seen.
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February 2024 by Reva S
The cashier was very nice.
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January 2024 by adria mark
How a franchisee can allow there store to be operated in such a manner is amazing. Surely the auntie Annie's head office would have concerns to have the name associated.
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January 2024 by Cara Hoellrich
Worker disappeared for over 20 minutes and sauntered back to say she only had 2 types of pretzels and it wasn't her fault we decided to wait for her to come back. Such a rude worker. Shut this place down or fins people that want to work.
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January 2024 by Jessica S.
I walked up to get some mini dogs and a drink. I was first told that they would be with me in a minute as if there was a line. I was the only one there. When they finally took my order I was told they didn't have any mini dogs and I seen some on a pan. I had no problem waiting for them. But instead I wasn't even told a wait time for them if I wanted to wait. Very unprofessional. 1 even had an attitude when I asked why I couldn't get some of those on the pan. She stated in a nasty way 'they have to cool off and plus we have some other stuff we have to do to them. Still not giving me a wait time. It's just sad. I will never go there again when I come to the airport. I don't see why they are even open. One lady was jasmine and the other I didn't get her name but she has a bush hairstyle with blonde hair in it. Again never again
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January 2024 by Ellis B.
No pretzel dogs, "you can get a hot dog next door at lucky dog". They have mini dogs, bought the last cup 45 minutes ago. Asked for mustard, they have ketchup only. They have made no more mini dogs 1/2 dozen pretzels in display that have been there for the 40-45 min I've been sitting here, and staff seems ti exude the same attitude toward other prospective customers. One of "dint bother me, I'm busy, waiting for my shift to end I like Auntie Annie's fir a snack, this location needs serious help.
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January 2024 by Stefanie Allen
Didn't have pretzels
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December 2023 by Warren Ottey
Someone please put these Children through a professional training program for customer service. It’s a busy airport! A line of 8 deep is not the time to change registers. Then you have the two people making pretzels laughing instead of helping the slow cashier. All the flavors aren’t even available at 2:30 in the afternoon. On 12/5/23. This is definitely one of the most unprofessional and unhelpful stalls I’ve been to.
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November 2023 by Deb Clif
Long line only two people working hard. Pretzel was yummy as usually. It was a good change from other airport food.
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September 2023 by Cheryl Walsh
On way to board my flt… stopped at the Auntie Anne’s Pretzel kiosk just for a $3.95 bottle of water. The associate at the register took my cash, the muttered something then started walking away .. slowly. When I asked for a bit more context, “I over charged you so I got to get a manager”…. And just walked out into the concourse…. LOL! I grabbed my $5.00 bill, left the bottle of water and walked 10 steps to the next kiosk to buy my water….
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September 2023 by platinumtaxik1
SHUT IT DOWN OR GET NEW EMPLOYEES. YOU ARE LITERALLY LOSING AT LEAST 60% OF YOUR INCOME DAILY
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September 2023 by Frank W
Well the staff is not very approachable or willing to assist. I was greeted with all we have is what’s in the case and we’re not making anything else at 4pm on Thursday??? Really ,,,all that was in the case were some plain pretzels that looked dried out completely.
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September 2023 by Cavok Drones
Worker was nice to costumers. The pretzels are good.
