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February 2024 by Jim Wallace
Decent price, good for staying near airport. Otherwise pretty
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February 2024 by lady del
Worse hotel to stay. The manager behind the desk was very rude and even threaten a young man that only ask for towels. They gave us an unclean room with sheets on the floor and all of the dresser was open. Had sex stains on the sheets. Horrible stay.Rooms: Our room was dirty and not clean. They did give us another room but that room had sex stains on the sheets. horrible stay
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February 2024 by Jose Santos Jimenez Gomez
Good, except the bad attention of a Lord of Indu Origin, he has bad treatment and ill will to solve problemsFood & drinks: The same breakfast, they don't make changes.I spent 10 days with the same breakfast
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February 2024 by Aisha Cretchain
The manager and the were very helpful. I booked a hotel because i missed my flight and they made sure to make my booking smooth and easy. The manager even was able to get me transportation to the airport earlier than the person was suppose to start pick ups. I highly recommend this hotel as the staff is very friendly, helpful, and always available. Great job!Rooms: Rooms were clean
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February 2024 by Rae InspiredXO
Booked a four day stay at this location but ended up staying for three days because on the third night, the water was out at 7pm on Tuesday Jan. 23, 2023. We couldn’t shower/use the bathroom due to water outage. We spoke to the staff at the front desk about the water outage, the staff was very unprofessional and stated that the hotel will not be reimbursing us for the inconvenience of not having water for over 24hrs. He rudely said we call Expedia and that we still won’t be getting reimbursed anyway.When we checked out at 10:30a today January 24, 2024, there was still water outage. If you are reading this, plan to call ahead before making a reservation with them.
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January 2024 by Drew T
No shuttle. Not even sure if we want to keep our booking here now. Manager rude and apathetic. We booked because of the shuttle. What else did they “offer” on the website but refuse to provide?
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January 2024 by Iván González
Hotel in passing and close to the airport.It's good and has a gas station nearby with a store
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January 2024 by Pam Dice
No hot water. When I called, the front desk said she checked, heater working fine… there must be too many people having showers!Housekeeping stole $100 from my 12 yr old grandson’s wallet. He foolishly left his wallet on the end table when we went out. Front desk was worthless, didn’t know which maid worked…. In other words, too bad. They did nothing.Horrible people. Laeeq, the “manager” - even harrumphed when we asked about the shuttle. He said he was having a bad day. I told him he was making my day a nightmare.Find another way to spend $340 for 2 nights. These people are monstrous… wouldn’t even give the name of the maid.
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January 2024 by Jemmy Tsaur
Not complete clean the room, not clean the trash, not refill the soap, not coffee bag at the room, not worth to pay higher for this hotel.
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January 2024 by JustN “Shy” Thyme
Management sucks and the rudest desk cleak don't make a gud
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January 2024 by nikki randle
Stay here overnight check in that night and the lady said check out time is for 11am okay its 10:45am and I'm getting ready to leave before I get a knock at the door saying check out and I said OK I'm coming but then they said but check out is at 11am ..then I responded and said yes I know but it's only 10:45am ..but if you need to come in than fine I was just getting my bags but I was like this is how yall treat guess that pay money to stay here..then I get down stairs to check out and they had man sitting in a chair watching TV but know one behind the desk so I ask the man is someone working behind the desk and he answered and what do you want and I'm like excuse me do you work here and like yes what you want because don't have to check out just go ..and I'm like yes I do because I need a receipt and I asked the man is this how yall treats everyone that stays here ..and he said its 11am he told you to check out and I told him look at your time its 11am now why we are standing here he knock on the door at 10:45am but why is I'm fussing with someone that works behind the desk that was sitting in a chair watching TV and I never knew work here until I asked was someone working here at the desk so than he is going back and forward with me and started walking up to me as if he's about to hit me and I asked him why are you walking up to me as if you're about to a woman because if you hit me I will hit you back and it became to much to be fussing with me as if I'm man like him so now it's badRooms: Rooms are small but it will doNoteworthy details: Nothing left to say
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November 2023 by Shenaka Stapleton
Great customer service. We visited the best western for a Cake and Cupcake decorating travel party. We got the chance to share more information with others about how they could become a travel agent. Then we decorated our cakes and cupcakes. The staff was very helpful and the event was very nice. As a travel agent I love the fact that we got the opportunity to visit this property so that I can refer my clients to this property. Check out my cake!!!
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November 2023 by Kat
Last second booked this hotel. I was okay with the price because it shows to be rated 3.9. I am hoping to prevent someone else from making the mistake I did by booking here. The front desk lady was not all there. She has me sign my receipt in 3 places 2 random ones and 1 where the lines were. Then she had me sign a room key sleeve in 2 places. Then she handed me an entire stack of unused room keys telling me they were soap. She kept trying to send me to my room but never told me what it was or gave me a room key. After she rekeyed several room keys to my room I finally reached over the counter and took them off the machine because she would forget to hand me my room keys and try to send me up to my room. Then I'd ask for a room key and she'd rekey another key. It was a strange loop. I made it up to my room 1 of the keys did work. There's trash behind the night stands and you can see that they've 'cleaned up' but not cleaned. I called the next morning to request a later check out and was informed it would be 50 more dollars.Cannot say I will stay here again or reccomend this hotel to anyone else.
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November 2023 by R Robinson
Stayed there several weeks for a Turnaround working nights and front desk lady came beating on my door cursing at me telling me to pack my s#!¥ and get out because I didn’t pay. Extremely rude! Funny thing is that I had already prepaid for the next week the day before!! Then a week after I checked out they kept billing my credit card and when I called them about it they were VERY RUDE!!! The sad part is that I’m a Best Western Rewards member, I guess this is how Best Western rewards you for being loyal. Very sad indeed.
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November 2023 by Merrill Marlow
No late night front desk. Staff had to locate. Check in 45 minutes.Nearby activities: Airport.
