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March 2024 by Ca Rapier
im literally so confused on why this gas station is so rude. everyone is rude and mean for literally no apparent reason. theres a gentleman cant even say gentlemen because he was very much rude but theres a gentleman with short black hair, he wears a hat, with glasses and he was very unprofessional and rude. me and my son walked in the store and was greeted him he just look up and looked back on his phone, said ok and started shopping my son asked the man “do yall have fresh fries” THIS MAN LOOKED AT ME AND SAID “why their all the same”. i looked and said he just wants to know if the fries are fresh. the cashier CONTINUED with “thats not apart of me tell you” okay fine walked up to the young lady in the cooking area and asked her if the fried were fresh. she looks up at me from her phone and roll her eyes and said something in another language to the cashier and they both laughed and she didnt even acknowledge me or answered my question. i walked away and said “why are we having attitudes today” the man then says “we dont like yall” and they both started laughing it was me and this one man in the store and he said “they acted the same way when i came in this morning for gas and just sat on their phones didnt speak after i spoke” walked out and i felt so uncomfortable after that. 0/10 customer service they work more on their phones than the customers
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January 2023 by Brian D
Ordered 3 6 piece tender meals for my family and I and the cook continuously rolled her eyes and moaned and groaned when I said I would wait for them to cook it. I told them don't worry about it and left. If you don't want to do the job you're paid to do, then quit. It's simple.
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September 2022 by Shon P.
I recently had a doctors appointment near this business establishment and there was an app that I was using to move through the city back to New Orleans that went down. Bridget took amazing care of me and was truly divine scent thank you all and to this company she is an amazing amazing hire
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September 2022 by Kyle H
If I could give negative stars, I would. Akia flat refused to give me a receipt because she did not like my tone when I said, "may I please have my receipt?"Her attitude was rude, confrontational and she lied to her supervisor when he came to see what was going on.I know Mountain Express recently purchased Brother's and I hope inconsiderate, rude and entitled children like Akia will be trained out of their ranks.
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August 2022 by Aaliyah Bennett
I had a the worst experience ever with this store and never going back
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July 2022 by NL Langford-Slade
The cashier said not one word or smiled... the only conclusion I can get out of it is that she hates white people.
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May 2022 by Joshua W
Very racist. Terrible customer service. Lady behind the chicken station is very rude.
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February 2022 by Mika D.
First night landing for Mardi Gras, popped in here for a late night snack on the way to the hotel. Grabbed a two piece, and some fries. Pretty good. It quenches the salt cravings. Apparently this spot is a pretty big deal here and I believe it, because there's always a long but tolerable line of people.
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June 2021 by David R.
This place used to be nice, but it's really gone downhill. Unfriendly customer service. Several pumps rarely work correctly. Restrooms have been out of order for over a year. Then tonight, they decided to just shut down the kitchen. Do you even want customers??
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April 2021 by marcos membreño
Black girls working as cashiers all the time talking by phone and not focusing in their job, and almost all the time they give the wrong change, awful service in checkout.
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April 2021 by Wynter Phoenix
Store needs updating. And employees seemed like they didn't want to be there.
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September 2020 by Michelle M.
The woman inside refused to allow my children to use the restroom in spite of filling a car up with fuel at the gas station. She was wretched and has no heart or soul. If I could give zero stars I would.
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August 2020 by Delvin Rhea
Bad service in the morning very rude
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March 2020 by Dakota Forrest
Bad place won't let you use your Exon card very rude would recommend stopping somewhere else and didn't card for license
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November 2019 by Natasha Melendez Muniz
I go here alot,but they should greet when someone walks in kinda rude not even a "how you doing" :/
