Capital One Bank offers a positive banking experience, with a focus on customer service and convenience. The branch is clean and efficient, with friendly tellers who go the extra mile to assist customers. Reviews highlight the kindness and helpfulness of staff members, such as a teller who actively sought out rare $2 bills and another who assisted in resolving account issues. Customers appreciate the diversity of tellers available to help with various banking needs, including checking and savings account deposits, withdrawals, and bill payments. Additionally, the branch’s accessibility, including ATMs that remain open even when the branch is closed, adds to the overall satisfaction of visitors.
Came in and Ms Cherie was extremely sweet and efficient. I ask her if she had any $2 bills, and she went out of her way to check with the other cashiers and find me some. Store is clean and quick.
April 2024
I had a great experience with customer service at this branch. Our teller Sara was friendly and upbeat. She was personable and helped me get a few things resolved on my account. It's the small things that make a difference and I'm glad we went in!
November 2023
There is a woman so kind that it would be good if all the banks united people like her who are kind. For my part, I give 5 stars because she deserves them. I forgot to ask her name, but what a beauty of a person. She helped me open my account so that I cost in other places God bless her always for being a good person
