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February 2024 by Harold T.
I would give Capital One less than one star if I could. Time after time they disappoint and their 1st answer to a customer is always no. It started a few years ago when they cut off access to my money while I was in Las Vegas for a vacation. It was a weekend and I could not contact anyone. They deactivated my ATM card for suspected fraud. Nobody ever said I have to inform them if I intended to travel and access my own money WHILE TRAVELING! Now I set up a QuickBooks account for a small business I am starting . After 2 days of jumping through all the hoops for Capital One, their security dept tells me I can't link my account to a pre-funded account! WHAT BANK ACCOUNT IS NOT PREFUNDED? YOU HAVE TO FUND AN ACCOUNT, OR YOU CAN'T USE IT. THE POINT IS THEY COULD HAVE SAVED ME TWO DAYS HAD THEY STATED THE RULES BEFORE MAKING ME PLAY THE GAME. CAPITAL ONE, DON'T GO THERE. MOVING MY MONEY AS SOON AS I CAN MAKE ARRAGEMENTS.
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February 2024 by John M Blanchard
No fuss, no muss banking.
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November 2023 by Jorge Claros
There is a woman so kind that it would be good if all the banks united people like her who are kind. For my part, I give 5 stars because she deserves them. I forgot to ask her name, but what a beauty of a person. She helped me open my account so that I cost in other places God bless her always for being a good person
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November 2023 by Rack of Death
The blonde at the drive thru today has got to be the slowest RUDEST teller I have EVER encountered in my banking history. I'm sure she's real fun at parties. Cap one do better.
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August 2023 by Travis Frazier
Just walked in for the 1st time to open a checking act. The two ladies who looked bored when you walk in not only sent me away, but informed me I could just do it online. Seeing I was coming to capital one from regions because my identity had been stolen, I assumed they want to see the person opening the bank act? I know that’s not crazy to think. And the girls aren’t doing anything so what’s their job besides being a Walmart greeter? Not impressed.
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June 2023 by Tony R.
Very sad. I've been with this branch since it was Hibernia Bank before this branch was built. That's close to a quarter of a century. I drove to this branch today to cash very small checks, and after the drive and wait in line, I was told by a young, heavily tattooed teller that I would have to have my wife present to cash two of the checks even though we have jointly same account many times this amount as an average balance. Now I'm waiting half an hour to see the "manager". Chase Bank, here we come. Adios Capital One.
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February 2023 by James Beaudoin
I used the ATM and the money NEVER was dipensed. I immediately went inside and recieved a piece of paper that told me to call an 800 number!! I demanded to see the manager. After a long wait, I talked to the manager and she was HORRIBLE! She offered no help and was very arrogant about it! This manager offered nothing in the way of customer service or satisfaction. Do your business with another bank! PS: 1 star given because I couldn't post a zero star.
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January 2023 by Dr Laval Duke Vallare
I love ? this bank location it's convenient to get too.The diversity of Teller's are available to help you with checking/saving account deposits and/or withdrawal as well as bill pay without going online.
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January 2023 by Laval Vallare, ThD
I love ? this bank location it's convenient to get too.The diversity of Teller's are available to help you with checking/saving account deposits and/or withdrawal as well as bill pay without going online.
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March 2022 by Matthew Gaffney
Always courteous and prompt service.
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September 2021 by Gery
I never had any problems at this Bank and the staff has always been helpful.The ATMs were no issues unless the power was down.
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May 2021 by Shane Meyer
Worst customer service of any bank!
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October 2020 by S. Bek
Poor, unprofessional and annoying customer service
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July 2020 by Edward Lee
Got there a little before 12 pm bit allowed one lady driver in front. Windows were closed while in line and there was no way to deposit my money in person. They close promptly at 12 no matter if you next in line before 12. Unfortunately all nearby Capital One Banks are closed Saturday.
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June 2020 by Joel Orellana
Do not use the ATMs on this location ate my check now I have to wait 10 days for investigation.