CarMax in Kenner, LA offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want. The shopping experience is designed to be hassle-free, with no haggling or pressure. All vehicles are CarMax Certified and come with a 30-Day Money-Back Guarantee for customer confidence. Staff members are known for their helpfulness and courteous nature. Many customers have praised specific salespeople for their patience and understanding throughout the purchasing process, although some noted longer wait times due to other customers’ issues. CarMax also provides an easy option for selling cars, ensuring a straightforward car buying and selling experience. Overall, customers appreciate the attentive service and seamless process at CarMax.
Online quote was honored, I was in and out within 45 minutes. Everyone that helped was polite and professional. Great experience.
November 2025
CarMax Kenner has an excellent Service Dept! I had a few issues with the 2020 CX-5 I bought from them. Mia was always quick to respond to emails and phone calls. They provide me with Lyft rides and a loaner car while my car was being serviced at the Mazda dealership. Cheers!
November 2025
I got an online quote for a car that I needed to sell. I set up an appointment. I brought the car into the service center. They inspected it and I left with a check.
