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February 2024 by Rose Williams
The CVS at 2242 Williams boulevard, Kenner store has the worst pharmacy customer service. I have ever seen, I give it a #1 rating because it's the lowest. I could possibly give they are very rude they don't care if you come back or you do not you wait 7 days for your prescription. Then you go in to get it and they still tell you it's not ready. It's your choice if you want to sit down and away for it or not. They treat you terribly, I would not use CV s pharmacy if I didn't have to for my husband's prescriptions because that's where his medical plan is through his employer. So they make you use CVS I do not. I choose not to. They do not care about their customers and do not care to even keep any customers. They give the worst customer service I've seen in a long, long time.
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February 2024 by Natalie Patricia
I like the convenience of the drive-through. I feel they do not give the customer priority, I feel that they take much longer than they should to fill prescriptions. Using the app to do refills is a joke, it never goes through, if you don’t call you will never get it filled!!! I could go on with other issues, but I think that’s enough for now.
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May 2023 by Google user
Received order on 4/8 and promptly placed on hold because it was too soon. 4/17 I called because it still hadn’t been filled and was told it had to be ordered. They weren’t allowed to order it on 4/8 and have it ready because it’s a controlled substance. This is a lie. 4/22 still not ready after being told it would only take 2 days to get in. Asked about another CVS with it in stock and was told it couldn’t be transferred because it was a controlled substance even though they offered to transfer it on 4/17. Completely incompetent!!!!
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April 2023 by Clement Bourg
Received order on 4/8 and promptly placed on hold because it was too soon. 4/17 I called because it still hadn’t been filled and was told it had to be ordered. They weren’t allowed to order it on 4/8 and have it ready because it’s a controlled substance. This is a lie. 4/22 still not ready after being told it would only take 2 days to get in. Asked about another CVS with it in stock and was told it couldn’t be transferred because it was a controlled substance even though they offered to transfer it on 4/17. Completely incompetent!!!!
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April 2023 by Maude Varela
CVS is way better than Walgreens! I switched my prescription from Walgreens to CVS and I am beyond satisfied with the CVS experience.
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February 2018 by natoy scott
Short wait for prescription to be filled, thanks CVS on William's BLVD
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July 2017 by dona thor
Small drugstore, wide variety of health aids, some cosmetics, pharmacy also has drive up.