I have banked at the Williams location for many years. I've always experienced excellent customer service. It is a smaller bank location, which is a positive to me. I actually have a name, not just my account number.
March 2019
If you call for a mortgage payoff good thru a future date- the Kenner office wont give it to you. If you ask to be transferred to a specific person, they say they are not able to transfer. Fidelity is either totally out of date with technology or super lazy.
Fidelity's Mission: HERE FOR GOOD At Fidelity, our mission is to remain the long-term institution of choice in the marketplace. We seek to continually improve and enhance our rich heritage of 115 years. "Here for Good" means helping families and businesses thrive in the communities we serve.