Ray Brandt Toyota in Kenner is a friendly and welcoming dealership known for making car buying and servicing a positive experience. The staff is attentive, professional, and dedicated to customer satisfaction, often going the extra mile. Customers appreciate the helpful service department, with quick responses like battery replacements during cold weather and efficient handling of maintenance needs such as oil changes and tire rotations. Although some mention longer wait times, overall, the team is trusted and reliable, with many customers feeling confident in the quality of work performed, including repairs like brakes and control arms. The dealership offers a fun and relaxed environment, with amenities like a breakfast bar for morning visitors. Customers also value the added touches, such as technicians sending videos of repairs, which enhance transparency and trust. The dealership prioritizes budgets and strives to ensure that each customer’s experience is smooth and satisfactory, making it a place that customers feel comfortable returning to for both sales and service needs.
James help me he had good customer service he took care of me but the ride went to acting up I brought it 11-18-2025 and had to bring it back 11-21-25 I’m so devastated because I love the ride I just wish I could be better for me not to bring it back and my kids love the suv
November 2025
The service department was very helpful. I did have a four hour wait which was too long. I did have other maintainance done.
November 2025
They always do such a great job, Lenny and Eric took care of my truck
