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July 2023 by Christine Bramlett (Realtor)
Always excellent service at Kenner Sam's Club.
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December 2022 by Judy Hauth
Sam’s? can’t even use my membership that I have had for over 30 years
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December 2022 by Tony R.
I was checking out with a six-pack of beer and the self-check wouldn't let me complete the transaction. A male with dark hair and a beard came over demanding ID. I questioned the wisdom of that since I'm 76 years old and obviously am old enough to buy. He became arrogant, rude, and defensive. Basically implied we should leave and never return despite having shopped at that store since 1990. Amazon Prime, here we come! Further, we watched people eating from containers in the produce department and closing the containers back after they had eaten. Gross.
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October 2022 by Michelle R.
First, I got gas. This Sam's is not as busy as some for gas but the parking lot around the gas is abysmal so there's a definite trade-off. Then I went inside. I was going in for two, COUNT THEM TWO THINGS, but left with more. I definitely got good deals. The store was clean and stocked well. I like the scan and go. All-in-all, it was a pleasant (albeit expensive) experience.
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October 2022 by Genevieve F.
First, I got gas. This Sam's is not as busy as some for gas but the parking lot around the gas is abysmal so there's a definite trade-off. Then I went inside. I was going in for two, COUNT THEM TWO THINGS, but left with more. I definitely got good deals. The store was clean and stocked well. I like the scan and go. All-in-all, it was a pleasant (albeit expensive) experience.
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July 2022 by Glenn Gabler
The store has shady vendors selling products like att. Make you pay for things that you should have never paid for. Keep telling you that you are getting a refund. Nine months later still dealing and fighting with no refund.
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July 2022 by Emily Adams
This location has some of the lowest fuel prices that I have seen in recent months! $4.46 per gallon today! ?
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November 2021 by Pamela Nelson
Find all my items and checkout was pleasant Zachary was a sweetheart
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November 2021 by Jamie Nowell
Chicken your chickens! My mom picked this up today 11/17/21. It wasn’t cooked all the way.
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October 2021 by Sharon Creger
It was too crowded and we couldn’t even gas cuz lines were too long!
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April 2021 by JoAnn Caruso Schneller
Clean. Speedy regular checkout
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January 2021 by SJ Nola
Why does this location allow customers to shop WITHOUT a mask. Also when is it ok to bring your pit bull inside Sam’s to shop with you. The only dogs that should be allowed are service animals. This is absolutely ridiculous. When are you going to enforce the law so the rest of us can shop without fear.
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October 2020 by Terri Lea Beckendorf
Re: Multiple visits to the optical department in Kenner. The male senior employee in that department seems to need training in customer service skills. The female tech, who is his subordinate, is much better in making the customer (me) feel valued. While she was caring and accommodating, the interactions and dialog with him made me I like I should leave and take my business elsewhere. Kudos to her. Rotten tomatoes for him!
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September 2020 by Alicia M.
I've been doing curbside pickup orders here since the pandemic started. Each time, my order has been ready ahead of the scheduled time (sometimes up to a day early). Upon arrival, you can either text or check-in through the app and the items are usually delivered a few minutes later. The staff loads the items in your car, so it's a really quick and easy process. With that said, I would avoid purchasing produce through this method. I once ordered a bag of lemons and they were bad. I could only use 3 out of the entire bag. Lesson learned lol!
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August 2020 by Valentina Stefan
Customer service at Sam's Club Kenner is horrible
