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September 2023 by Gerard Dermid
Great local shop, good work! Very freindly, clean, fair prices,
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August 2023 by Benjamin Russell
If ever there was a place that deserved a rating lower than 1 star it would be Tire Choice Auto Center.So when I called to see if they could replace my tires they said yes, but I needed to put a deposit down before they could order the tire, BUT I had to do that in person (couldn’t just take payment info over the phone) so trip #1 was to drive there and put a $400 deposit down. They told me tires would be ready to install the next day. I show up after work at 5 (they close at 7) and they inform me tires are not there but will be there the next day.Another day goes by - I call this time and they confirm that they have the tires and that if I show up at 5 they will be able to change them out. So trip #3 - bring my car, they take the keys and then around 6:30pm inform me they haven’t been able to work on it and that I’ll either need to leave the car or come back in the morning (which I can’t do because it’s a work week!!).I was extremely frustrated at the lack of customer service. I cancelled my order (they did refund the deposit after speaking with manager). And went elsewhere.For a company whose sole job it is to change tires - STAY AWAY from this place.
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August 2023 by Chad Rav
John W is always so helpful! I’m not very familiar with vehicles and I’m lucky to have John there to look out for my best interest. He first concern is always keeping my vehicle safe for my family and NOT the sale. I can’t thank him enough!
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June 2023 by Rebeca Milford
I’m so disappointed in this tire place, we were given a quote for my sons tire, balance, and alignment. We were given a price of $409.00, we brought the truck they replaced the tire for $274.00, then we were then told he needed a Tie rod end in order to do the alignment but they had to order it, so we went back today 6/19/2023, at this point the price went to $1300 they proceeded to tell my son he needed a wheel hub so when my son called my husband he told him to leave because the wheel hub was brand NEW. Then my son was told they would do the alignment and the tie rod for $487. They were trying to scam my son. I’m over it, STOP taking advantage of people. You should be ashamed of yourselves.
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April 2023 by Paul Hyde
I stopped to get a flat fixed. The service was fast and the price was fair. It would have been nice if they checked the air pressure and filled the other 3 tires as needed while they had it in the shop. Overall very happy.
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April 2023 by Mz Martin
My tires wasn’t rotated like stated on my receipt. I had to return to bring my truck back to have it done. I know because the new tires I just had put in my truck was still on in the back. They lied to me making me feel like maybe in the past they never rotated my tires
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April 2023 by Robert Suhor
Can’t say enough about the technicians and front people that get you in and out as soon as they can and explain everything they’re doing with your car
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December 2022 by Natasha
I have used this place several times and never had a problem until last week. I went in for a simple patch. I was told I needed 3 new tires. I asked the manager how much it would cost to just replace all 4 he quoted me $540 for everything including tax. I agreed and confirmed the price again before leaving my car with them. When I returned later that day he came out and said the price was now $646 because he forgot to charge installation for all 4 tires that he had only quoted for 1. I asked him why did he not call to inform me of his mistake when he had my car for 8 hours "he stated he was busy and if I didn't want to pay he could put my old tires back on my car" I asked to speak to his district manager he called him and walked out the room proceeded to come back and tell me there was nothing he could do never once allowed me to speak with his district manager ?. Since my experience and talking to other people I have heard multiple complaints from other people about them taking advantage of women and price gouging. I will never use them again or recommend them to anyone!! Horrible experience!!
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December 2022 by ellen singleton
John and the crew both, were very professional and thorough with my vehicle. They repaired my car very fast and efficiently.. Thanks so much for everything.
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November 2022 by Shannon Fagen
Great place…Very amazing people! Ask for Steven :)
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September 2022 by JULIE VILLIO
Great service. Fair prices. Nice mechanics :)
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September 2022 by Casa Rouge
Very courteous customer service and quality work, with affordable and comparable pricing . Make an appointment for convenience, plus "Se Habla Espanol"!
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July 2022 by Suzanne Stone
John MIlls and the other staff were professional and very explanatory about my recent unexpected overheating experience. They ensured that all investigations were accomplished and the necessary repairs made in a timely fashion. Very excellent service.
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July 2022 by Deborah S.
Went for oil change and check all for road trip.they New Jersey. In Tenn oil light came on at 5:00 PM pouring rain. Luckily found a car repair open. They left oil cap had oil all over engine. Had to fill up with oil again. Called them to let them know. They were not very concerned. Upon return home went to them, they were not at all apologetic. The customer service was lacking with a could care less attitude. Will never go back. When it was Scotty's was much better
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January 2022 by April Greene
John is fantastic to work with!! If you need great customer service ask for him.
