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November 2023 by Ralf Santo
This pharmacy’s customer service is outrageous. You can’t even ask for someone’s name who kept you on hold for over 20 minutes and not get hung up on. You know who you are. Please shut this place down for the sake of the community, they serve.
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November 2023 by Randy G.
Walgreens closed at 10PM and i walked in at 957 in need of one thing! The lady working was pleasant and didn't make me feel bad for coming in last minute. That in itself was enough. She also inquired about my day and brightened up the remainder of my evening with her good vibes. Thanks Mrs Karla!
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August 2023 by Rita Adams
Hispanic female cashier just rude!!!!'
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June 2023 by Randy V
Wonderful pharmacy staff. Very friendly, helpful, and caring.
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February 2023 by Natasha
I would give zero stars if it allowed me!I Went into the location on w. esplanade and Loyola today to make a purchase once the purchase was complete I asked the employee for my receipt and she told me it was sent digitally. I explained to her that I needed a paper receipt and she refused to print one. I than asked her to call the manager over and she told me "the manager is to busy to speak with you" I told her I would wait because I needed my receipt. When the manager finally did come over to talk to me I explained the situation to him and informed him of how rude his employee was (her name is Nova). The manager told me their is nothing he could do and refused to reprint it because it was sent digitally. I than asked him for the corporate complaint number and his name. The manager proceeded to tell me he was not giving me his name and that I did not need it because my issue was not with him. I was shocked that a manager for a corporate store who works in customer service would refuse to give his name and be so unwilling to give a paying customer a copy of the receipt. He proceeded to be rude and walk away. I have been in customer service for over 20 plus years and would never allow my customers to be treated so rudely by a staff member and a member of management. I will not shop at this location ever again. These two employees should not work in customer service as they clearly do not know how to treat their customers. I am still confused as to why it was so hard to reprint a receipt. I was at another location yesterday 01/25/23 and had no problem getting a paper receipt.
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February 2023 by Taylor Monthey
Waited on hold for 20 minutes for them to pick up twice and put me back on hold without saying a word
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December 2022 by Jen B
I ordered a custom bday card and some photo prints. I received an email that my order was ready and when I went to pick up my orders, they said the printer was broken for the bday card. I asked why would they send an email that the order was complete if they were unable to fulfill the order, and she said she hit complete just to clear it out the computer. I could have sent my order elsewhere if I was advised of the issue early on. It wasn’t till I left the site, that i received another email that my order couldn’t be complete. Extremely unprofessional and terrible customer service!
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October 2022 by Magali Rabito
The lady name Anita s. Was so rude. I had got there to pick up my order I ordered online and they didn't have the curbside option so I went to the photo counter and when she got there she was saying something but I didn't make it up cuz she was wearing a mask. So i kept saying i ordered some stuff online and shes like you mean curbside. So she decided to give me attitude so I gave her attitude back. If she doesn't like working there to serve customers she should go work somewhere else or retire!. I'm not ordering anything from this walgreens!
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May 2022 by John B. Jarreau
The pharmacy staff are simply the best. Always helpful and knowledgeable. They are the reason I stay with Walgreens.
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December 2021 by Art Without Fear
the manager (byron / brian ) on duty today was going off. REALLY nasty attitude / rude to customers and employees, he told one of his workers they were d***
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October 2021 by T Ruth
After hurricane Ida you couldn't pick up meds unless you own a car. That's some eletist B.S. right there. They were just trying to kill off the patients that needed meds the most. After Katrina they did their best to help people get their meds. After Ida that didn't care if you die as long as you owned a car you could have medicine.
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September 2021 by Bob Fretman
Very nice customer service
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September 2021 by Bernardo Ruiz
Very slow service!!! Prescription records not updated. Often seem confused. Call for discontinued meds even after being corrected.
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August 2021 by Robin Bourgeois Hedrick
Well FYI don’t go to Walgreens for your vaccine. Appt for 445 & it’s 530 still waiting and only saw them give vaccine to 1 person so far. Walgreens 220 w esplanade Kenner la. Oh and nobody else was waiting.
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June 2021 by Liz “Crazy AllyCat” Firmin
Very convenient easy in and out. Staff always super friendly and helpful.I've named myself the troubled child whenever I check out. I keep them laughing as there's always something to fix inevitably at the register.Store is always clean. Recent changeover In store manager hopefully will make a difference in the nice associates to stay. Not speaking bad of the manager, but this was always the reason that very nice associates would leave. Their main complaint for leaving was they felt the manner in which he spoke to them was discourteous.We all have to work and it shouldn't be a unhappy environment.I've been shopping at this store since it opened. Hope we can have the positive happy environment it was again.The store I'm speaking of is at220 W Esplanade, Kenner La