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July 2024 by Justin Lara
In the future I will avoid Aaron's at all costs. Here's why.
My fiance and I purchased a NEW washer and dryer set. Neither were in boxes when they showed up. The washer had multiple pieces of tape in various obvious areas, smelled of detergent and had water inside. The dryer had a dent in the back left side as well as lint in the lint trap. Once turned on and spinning, the dryer made a loud grinding sound and didn't dry the clothes very well. My fiance contacted the store and was told she must have made a mistake and chosen "pre-leased" (which is impossible as it requires a process of contacting the location to ensure they have the pre-leased item available) instead of "new". Our lease agreement that was signed online, printed by Aaron's, and received by us upon delivery stated the purchase was for a NEW set. So basically, we were FRAUDULENTLY sold PRE-OWNED merchandise as "NEW" and then called incompetent by the store employee. The worst part is today we witnessed them restocking the same set on the pre-leased floor of the store to be sold again even though the dryer is broken. And when we pointed this out to the store associate (who was the same person that had all but called my fiance a liar), she claimed "they are just moving them to make room in back". Sure. Just temporarily placing them in the exact location they're put to be resold... if thats believable, she probably has a bridge to sell me too.
If negative stars were possible they'd get -100☆. Nothing but scammers.
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May 2024 by Valencia Patterson
Very disrespectful to customers, I have gotten certain things and paid them off and I still get disrespected as a loyal customer, let’s just say this is my last time getting anything from them
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May 2024 by Bubbagum Broussard
I have never purchased anything from here and I never will. I have also never experienced such horrible customer and we are only a month after purchase. The attitude I received was ridiculous. DONT I REPEAT DONT SHOP HERE.
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April 2024 by Crystal
Had some issues with delivery in the beginning, but they made it right and will definitely do business with them in the future.
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March 2024 by Rachelle Johnson
Got washing machine from them, it was broken. They gave me another one it was also broken. They constantly tell you they will call you back and never do. Never again.=
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December 2023 by Christina Romero
Arron’s is a great place with good stuff I just refuse to do anything online ever again because I needed a Christmas gift asap and even though they had it in store I have to wait almost 10 days to get it because it has to be shipped witch sucks next time I will just go directly to the store
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February 2023 by Joel Lacalle
I have dealt with Aaron's for many years. They have quality merchandise and the workers know just about everything in their inventory/ showroom. The workers always try to help u get what you'd like to have. When you don't have the money to go buy things like furniture and bedroom sets, Aaron's is the place.
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January 2023 by Billy Cornett
Very nice staff but not enough options in the store.
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September 2021 by Gina Seba Jones
Great staff thanks Mr tall guy for the excellent air unit
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August 2021 by Lorelei “CrazyBlessed” Lowrey
The general manager was very polite and helpful! They kept their word as to the special they had online and work quick to approve us. I would definitely recommend errands to anybody looking for home furnishings.
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August 2021 by Christina Roberts
I have had a washer and dryer set for a few months now with Aaron's (years ago I paid off some other things). I work for myself and get my checks mailed to me. I called the store to inform them that I was going to be a little late and they were very very friendly they had me speak directly with the store manager and I explained my situation and he said no problem... This is why I will continue to purchase from them anytime I need to buy something over time.
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June 2021 by Christina Roberts - Jackson
I have had a washer and dryer set for a few months now with Aaron's (years ago I paid off some other things). I work for myself and get my checks mailed to me. I called the store to inform them that I was going to be a little late and they were very very friendly they had me speak directly with the store manager and I explained my situation and he said no problem... This is why I will continue to purchase from them anytime I need to buy something over time.
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May 2021 by Erica Callahan
Monthly payments are super low. They deliver to your home, which is better in case something happens in transit. They also offer bedding and other items.
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March 2021 by Cauleen Williams
Clarence was my rep at store and he gave great customer service. This is my second time around. Just paid off agreement Dec2020. But needed washer and dryer. Very pleased. Damien and Cedric delivered and took great care of me and explained the set and made sure it worked. Thanks
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March 2021 by Danny Roscoe
Great place with low down payments but over all prices are very high
