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November 2023 by Guy George
Simply outstanding! I've purchased Lexus and BMW luxury cars in the past, but was NEVER treated as well as Steve Picard and the rest of the dealership personnel have treated me. My next Mazda will be from Acadiana Mazda!!
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September 2023 by Lisa Williamson
Excellent customer service! Desmond and the whole team were amazing!
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August 2023 by myrna romero
Wanted to give a shoutout to Desmond and the service team for getting our CX7 AC back in working order. He took care of all our service needs including a loaner for the weekend! Friendly and professional service on the Mazda team!
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July 2023 by Tiffany
The service is always excellent and they are very accommodating. I can honestly say this is the ONLY car dealership I have felt 100% comfortable with as far as service. They are honest and thorough. My daughter is always the one to bring the car for service and she absolutely loves how Mrs Paula Steele knows her by name when she walks in and is always such a pleasure to be around!
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December 2022 by Marla Doucet Thibodeaux
I wish I knew the name of the lady that helped me with the appointment. She was very nice and professional. Greg in service did awesome job get all my issues resolved. Ricky with shuttle took me safely to work and picked me up, very pleased. I had option of going to Beaumont Tx which is closer to my home or Lafayette. I was able to work in Lafayette. Overall an awesome experience and would highly recommend!!!
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October 2022 by Glynn Hebert
This morning, Michael and Desmond took very good care of me as I needed to replace a damaged tire. The process was very quick and easy. Nice that they communicated via text during the process. As long as I own my Mazda, I will use Acadiana Mazda for all my service needs. Plus, it gave me a chance to look at the Mazda 5. Bill, Jess and Madyson, I will be back.
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August 2022 by Nathan Hannan
Madyson, Jess and Bill were exceptional to interact and do business with. Start to finish, my car-buying experience was as good as it gets. They have industry-leading offers, their numbers never changed, and they could teach a class in responsiveness, transparency, and customer comfort. I will be telling everyone I know about the value of an Acadiana Mazda.
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July 2022 by William Baronet
Great job selling Me my car but they charged Me to change the in cabin air filter at 20,000 miles and agreed to pay have done but now on my my next serv call at 30,000 miles low and behold same filter needs to be changed again!!! I'm wondering if they even changed it at 20,000 miles & gonna get me again . Acadiana Mazda's service Department causes me to score them this low
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May 2022 by L Honor
It was my first time buying a car on my own.Thanks to Steve he made this car buying process a breeze.Not only that I got my dream car brand new right off the lot.
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April 2022 by Chase Olson
After searching multiple dealerships throughout two states, we found ourselves under the care of Gabriel at Acadiana Mazda. His enthusiasm and desire to help us find the vehicle we needed was apparent from the start, and both he and his team proceeded to deliver through the end.Gabriel listened and understood that we were working within a budget, and could not afford to stray from the number we had in mind. He went above and beyond alongside his team to ensure that we got a great car for the right price. I have purchased many makes and models from countless dealerships throughout my life, and this was by far the most comfortable I have ever felt signing on the line. Thank you to Gabriel and to Team Acadiana Mazda!
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April 2022 by CarolinaBlue S
I've been going there for years. The service department was always pretty good until the last year or so. They aren't very friendly anymore and the last few times they've worked on my car, it was left with footprints all over and not clean. I like to take care of my car and keep it clean and I have dropped it off clean and picked it up not clean. Super disappointed as they used to provide pretty good service.
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April 2022 by Roger Cortez
The best car buying experience I've ever had. Great people to work with.
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November 2021 by Lesley Dunagin
I would give this dealer a negative star if it was an option.I went to the dealer looking for a new car. Sales rep Fidel Anoka came out to help us. He asked what we were looking to buy. I told him we wanted a suv that sits 5 or more people comfortably and I want my note no more then $600 a month and not a penny more. He showed us a CX9 for $39,000 with 5,000 miles which I normally don’t buy a new vehicle with that much mileage. It was a nice vehicle but when it came to the paperwork the monthly note was much higher then we discussed. Our credit was approved and he said congratulations like as though he was gonna get the deal. However, It was as though he did not listen to any of our request or concerns. We told him from the beginning we were not paying more then $600 a month. If I was going to pay that amount I would have gotten the first vehicle I looked at at the other dealer for a new car with 8 miles on it with more features. However what put the icing on the cake so to speak was when he left us to pretend to go make another deal. When he went to the used car lot and brought back and even older vehicle (2018) with even more miles. This was very insulting to me as a medical professional with an excellent paying job, excellent credit, and money to put down. I will never step foot on this dealership again even if they gave me a car. I will take my business elsewhere and will definitely share my experience with others.
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October 2021 by Halie Barras
Steve was AMAZING! He went above and beyond to make sure everything went great for me!!
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August 2021 by Elaine Alderman
I brought my truck in to get washed and detailed and I am thrilled with the results! I made an appointment and they were ready for me when I got there. The staff was friendly and professional. It was ready in a little over an hour which was exactly what they told me. My truck looks and smells brand new again. Ohhhhh….. why did I wait so long?
