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March 2024 by Ashley Thibodeaux
I had 4 kids with me when our suv was towed. I paid for the spot and even paid for an additional hr, just to assure that we wouldn’t be towed. Lo and behold we were towed anyway for absolutely no reason & just left sitting in a dark parking lot downtown. I spoke to 3 different people within the company & no one seemed to have any sort of answers, much less even care at all AND I was told that it would cost almost $300 to get our suv back. After finally making it back home the owner called me apologizing for the whole situation & saying that "he doesn’t like how the situation was handled” & how he wanted to make things right. He met my husband & I at the tow yard at around 11pm to release my suv back to me!! My family & I want to give a sincere thank you sir! Thank you for actually caring & thank you for making amends!
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March 2024 by Chris Thomas
Absolutely horrible company. Towed a friend's vehicle that was legally parked and paid. She was by herself with her 2 year old and the person towing was completely rude. Complete trash company.
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February 2024 by Stefan
My daughter and I went eat at agave on Bertrand. Mardi Gras was going on. I walked out of the restaurant at 1:25-1:30ish and walked my daughter around. We had zero intent to leave my vehicle since she was scared of noise across street. 10-15 minutes later we were walking to my truck, I even started it since I was not far away. In that time frame my truck was lifted on a flat bed, I went to the truck and talked the driver. Did I mention I started my truck? I told him the situation, that we did not go parading or to the fair because and he did not want to hear it. I even tried to show my receipt. He showed me a picture of me walking out the building, I requested a time stamp and he said no. I was with my two year old so I became frustrated because of the car seat. I asked how will I get my daughter anywhere, the car seat is in my truck. It’s only been 10 minutes, I even said I walked back twice since we basically walked in circles to burn her energy. He said he did not care and I can’t have my have my truck till next week. Extremely un professional and did not care I had a two year old with me. I was disgusted. I called and the lady told me to Uber, and I said Uber doesn’t have car seats.. I kept implying I needed my car seat so the agreement was I walk 3 miles with my two year old…. She is required to have a car seat by law. I requested to speak to the owner since this seemed to be a special case, never had the respect to call me. That just shows they are out for a dollar and do not care about what they do to earn it. Clearly do not care about children and their safety either. I would understand if my truck was their for a while and I’m in a totally other location, but this did not happen. I went eat lunch on that property and 15 minutes of time went by and I get towed for $250. They waited and preyed, proof was how fast he whipped out his phone and showed me pictures. Why does he have pictures of me and my daughter on his personal phone? Grossly managed.
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February 2024 by Bethany
Seems to be a shady practice of having "uniformed security" directing people where to park and then towing the vehicles. At $250 per car during Mardi Gras they are making a killing with this predatory practice.
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February 2024 by adrienne madison
This business is the absolute scum of the earth. They illegally towed my vehicle and then demanded a cash only payment. I was parked 8 minutes to pick up a handicapped family member. I had my 1 year old son with me and had left the baby’s things in the car because we weren’t staying. When I returned, my Vehicle was literally stolen from a legal parking space.My purse with my debit card, along with all the baby supplies and milk were in the vehicle. How am I supposed to get cash?I had to risk the safety of my baby and take an Uber without a car seat, not to mention I had to bring my handicapped parent along with me without the wheelchair.I was visiting Lafayette from Texas and did not have family or friends to ask for assistance.The giant bullfrog woman who sits behind the desk deserves all that is coming to her and the rest of her thieving goons.
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January 2024 by Karen Simien
Anybody towing is right they will tow anyone for no legitimate reason!! I went to chase to draw out some cash parked my car AT CHASE and they towed my car. I was left there stranded with my 3 OLD SON. I Had no idea what happened to my car thought it was stolen. I called 911and Because something like this has NEVER happened to me. Then I saw the tow truck and asked if they were towing cars. He said if you left your car then it probably got towed. I told him I was a customer of chase IN their PARKING LOT and how was I supposed to get to my car at the towing yard? The tow truck driver told me to walk there. WOW how is this right?! What a sick way to make a living. The owners, tow drivers, and inbred office workers are low life thieves!
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December 2023 by Patrik Potts
I was eating at Mel's and they towed me saying I was across the street at the Farmers market. They are thieves and liers
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December 2023 by lamar4pf
Mr.Tommy is amazing he helped me out and helped me on the pricing amazing job
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October 2023 by Isabel Schacherbauer
Predatory and unprofessional. They tried to tow my car from outside my work, despite my coworker telling them that I work there. Complete scam, I don't know how the city allows this kind of predatory business practice.
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October 2023 by Brian Miller
They have guys sit in the rouses parking lot during home games of any Cajun game going on to spot you parking just to tow you ... Crooks ... And when they get caught they threaten violence against you ... Carrying guns on their hips just to literally rob you of a $150 drop fee no they didn't get me I busted them doing this white SUV black SUV and two Ford trucks ... They whack for doing this
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September 2023 by Virginia Bernard
These idiots towed my car while o was eating at agave! They are very unprofessional! The owner of anybody towing sits in the parking lot and waits for people to leave their car unattended! We were going eat in the same parking! These people are setting people up and taking their money! Real Cajun losers!Service: Car towing
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September 2023 by Melissa Guillory
Tommy, the owner, helped my husband with his truck. Very professional, friendly, and reliable service.
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August 2023 by Heather Bryant
Predatory towing company. Will put cars on jacks, wait for customer, and force cash payments to recover vehicle.
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June 2023 by Tuesday Guidry
These people come to a gated apartment community several times a day bypassing our gate bc it is broken and they tow our family and friends while there are several available parking spots and no need for their sharking us. Literally the sound of their truck makes my stomach ball up with anxiety
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June 2023 by Yungin Duplechain
Very very shady towing place , especially one of the tower drivers he a average height white male older guy , I park in the wrong spot which is my fault I was wrong but he told me go get the cash and he’ll take the car off the hooks so I left during All of that I got a call from my brother he searching the vehicle like he a cop or somebody and he did not have my permission to search my car he not a police officer, he’s a towing guy who tow’s cars ! Very bad experience! But the lady on the phone who works for them was very sweet and kind very very respectful! They guy a complete a*** hole!Service: Car towing
