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March 2025 by Mrs Webb
Josh A is the best representation at AT&T ! Very helpful and very fast ! Answers all questions and very pleasant
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March 2025 by Linda Barbaro
I need to know if the store is open today. It’s Mardi Gras day here.
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March 2025 by shawn moran
Hailey and Joseph were very knowledgeable and great customer service
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March 2025 by Lauren Chace
Very good service and amazing help they helped me get my new phone set up no biggie in no time
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February 2025 by June C. Faison
Very detailed. Jen, Taneka and Chris provided excellent customer service!
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February 2025 by Kenneth Dartez
Within seconds of walking through the door, we were greeted by Karime. She immediately understood what we needed and went out of her way to assure our needs were met and issues resolved. Employees like her are the reason we have always been and will always be AT&T customers.
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February 2025 by Ron Thomas
Great customer service and sales consultant very knowledgeable
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January 2025 by Robert Aebli
They speak gobbledefook
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December 2024 by Alexis Castille
Chris was awesome ! So eager to help!
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November 2024 by Carlos R. Techera Bouchacourt
I would like to give a huge compliment to sales person Curtis Ranris. He welcomed me to the store by shaking his hand and paid special attention to my situation regarding billing issues.
He went above and beyond by reaching customer service on the phone, taking the time to verify himselft, the store, all the protocols needed to authenticate the call, and Rebecca Garcia from that department also got fully involved in my billing issue, by reasoning and reviewing the bill I had received, based on a mistake generated by the billing department.
Together, Curtis and Rebecca were able to solve my problem and adjusting the bill to the right amount, which I gladly paid at the moment.
It's hard to find people that despite I was not going there to buy a product or service (in fact I am a former AT&T customer) do get involved in what makes other people upset and a matter of changing someone's life, is giving their attention.
From this visit I want to share, definetly I will recommend this store in Lafayette, and specifically Curtis, to any person that needs services and for the AT&T brand, Curtis and Rebecca made a HUGE difference in the perception of how AT&T handles customers overall.
I would like this comment to reach Rebecca's boss and I was able to personally compliment Curtis with his boss at the store.
Thank you for using an hour of your time to make my life easier and happier!
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November 2024 by Charles Gotreaux
Cody was great. Very helpful. We enjoyed our service.
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October 2024 by Pamela Flyte (Pamela Flyte Gmail)
Thank you Jon and Christy trying everything possible to make our transition happen. I feel you have done everything in your power. I am still fight to resolve things with Spectrum. Spectrum is the #1 reason we chose to bring our business devices to AT&T.
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October 2024 by Faye S.
I had an amazing experience at AT&T thanks to Cherell! She took great care of me and provided excellent customer service that was both friendly and incredibly efficient. Cherell went above and beyond to explain everything in detail and patiently answered all of my questions. I appreciated how quickly she handled everything while making sure I fully understood all my options. She truly made my visit stress-free and enjoyable. Highly recommend seeking her out for top-notch service!
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October 2024 by Marcus Vargas
Good attention is needed.
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September 2024 by Wendi Watts
Horrible
Run
