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August 2024 by The Top shot shooting range
Charged me $225 just to drive to my house. He didn’t even hook up to my car and charged me that much. I think this company is the rob you if they can type of organization! Car was 10 feet out of my driveway right in front. Highway robbery! Cop even just gave a warning. Then after I paid the driver he threatened to take my vehicle out of my yard which I said it is in my yard and you took my money please leave. He continued to want to argue threatening me saying he can still take it if he wants. I own a business and I would not put up with my employees treating my customers in this fashion. I have him on camera threatening to take it out my yard after it was in my yard and paid. Completely unacceptable practice of business. His name was Danny and the receipt he gave us had the wrong year and nothing was filled out just to show how sloppy and unprofessional this company is. While they had 2 cars parks within 100 feet of a stop sign right next to where I was parked. Dirty corrupt employees.
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July 2024 by LittleCuddlefish
Broke down right in front of a busy 3 way light leading into the highway. Scared me to death, but once I was helped off the road I called these guys and they were super helpful! Very nice, and to the point. The driver was super chill and comfortable to be around. He spotted what was wrong with my car before we even got to the shop! The price was way better than I expected for how far odd my trusted mechanic was too.
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June 2024 by Chris Goodland
Friendly workers. The only downside was that I had to go get my car from the secured lot and open and close the gate myself. Was kind of weird. Also my car was stored with the window down which is bad in a region with unpredictable weather.
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June 2024 by Joel Spillman
Unlike most Americans who spent their Memorial Day relaxing and spending time with their families, enjoying the Freedom won by our Nation's fallen Heroes, I was returning to the New Orleans area after performing Mosquito Abatement to the flood plagued citizens of Liberty County Texas. (Beaumont, TX)
As I was traveling on I10, near Henderson, LA I noticed that the trailer's fender was bouncing unnaturally, and pulled off of the roadway at a fuel station. I thought that I had a flat tire, but realized that the one of the dual axel springs had broken.
Because it was Memorial Day, no parts stores were open, and decided to have the trailer towed to our Scott, LA District office. I made several calls to wrecker sites which went straight to voice mail before receiving an answer from Ms. Connie at Carrolls Towing. After answering some questions a truck was dispatched to my location, loaded onto the recovery vehicle and delivered to the shop, professionally, by a most competent operator, Sam for a most reasonable price.
I was truly saved by these wonderful people and most heartily recommend their service to anyone who is in need of recovery services.
Thank you, again, for rescuing me in my time of need.
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May 2024 by Lyndsy
My car died on me at 10:30 PM yesterday off East Broussard Rd. When my battery jump starter did not restart my car, I suspected that my alternator went out. I Googled the nearest towing service and called Carroll's Towing. Mike answered, took my payment information over the phone, and came to the rescue. He was careful and efficient loading my car onto the truck, calm, kind, and professional. He also confirmed that the issue was my alternator. Mike then brought my friend and I to her car, which was near the repair shop (Express Oil Change on Johnston). I was very upset with the situation, but Mike made the experience a painless one. People like him are doing God's work and he deserves all the recognition, thank you for everything Mike!
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April 2024 by Sail Away
Driver Danny was stellar!! Took great care and his time to make sure my boat was properly on his rig! Polite, friendly, courteous… highly recommend
Billy P
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January 2024 by Maxine Noel
I've had plenty of vehicle's towed within this year alone and I have to say. Mike is by far one of the best I've seen to date. His level of professionalism is amazing. He knows his job well and takes pride in what he does. I've never seen such a clean skate onto the bed. The car was unharmed. And that is almost impossible to get when dealing with a broken ball joint an upper control arm..I cannot express enough how satisfied we are with his work. But will say he is now in my speed dial.Thank you Carrols Towing, For having such amazing employees.Our Christmas is still looking good thankfully to Mike.
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June 2023 by Kurt Pickles
Very professional and skilled company. All around a very simple and easy experience.
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May 2023 by John D.
they wanted to charge me $175 to pick my car up on Woodrow St and they not even a block away from my house but Ricks towing is way on Pinhook St and they charge me $120 to pick up and drop off in Broussard dnt choose Carrolls I recommend Ricks towing
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August 2022 by Sandra M.
I'm getting sick and tired of this company driving down Woodrow Street like a bat out of hell. I heard the driver com around the corner he was driving so fast. When he got near my house he had to slow down because of an oncoming vehicle, he stopped his towing truck and got out. He walked over to me and asked if I had a problem. I said yes, you are driving entirely too fast in this neighborhood. He said he was on his way to the hospital and gave a reason. I told him he could still slow down and that he was always speeding. He asked me if I was a cop. I said no but I should call one. He said go ahead. Then he got back into his truck and floored it. The crazy thing is the police department has a speed camera parked on my property but it is facing the other way. I'm calling the owner about him in the morning. Several neighbors have complained to the owner more than once and nothing has ever changed before so I don't expect anything to happen this time either.
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July 2022 by Google user
If I could give them a negative star I would. My family and I were turning into an entrance only parking lot and there was a carols towing guy who had a car attached trying to come out the entrance only. So as we were turning in my husband slightly honked so he could scoot up a little. The worker made it a point to turn all the way around (go out of his way) and stalked my family and I in the parking lot and stared us down and circled us in his work truck. He was completely unprofessional and very rude!! I was honestly waiting for him to get out of his truck and either come out with a gun or fight with my husband for honking. My kids were scared crying. I know ALOT of business owners and people in Acadiana and I will NEVER recommend them to anyone. Get new employees and get rid of the unprofessional worker that almost hurt us today!!!!
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July 2022 by Amber Lyons
If I could give them a negative star I would. My family and I were turning into an entrance only parking lot and there was a carols towing guy who had a car attached trying to come out the entrance only. So as we were turning in my husband slightly honked so he could scoot up a little.The worker made it a point to turn all the way around (go out of his way) and stalked my family and I in the parking lot and stared us down and circled us in his work truck. He was completely unprofessional and very rude!! I was honestly waiting for him to get out of his truck and either come out with a gun or fight with my husband for honking. My kids were scared crying. I know ALOT of business owners and people in Acadiana and I will NEVER recommend them to anyone. Get new employees and get rid of the unprofessional worker that almost hurt us today!!!!
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July 2022 by Amber L.
If I could give them a negative star I would. My family and I were turning into an entrance only parking lot and there was a carols towing guy who had a car attached trying to come out the entrance only. So as we were turning in my husband slightly honked so he could scoot up a little. The worker made it a point to turn all the way around (go out of his way) and stalked my family and I in the parking lot and stared us down and circled us in his work truck. He was completely unprofessional and very rude!! I was honestly waiting for him to get out of his truck and either come out with a gun or fight with my husband for honking. My kids were scared crying. I know ALOT of business owners and people in Acadiana and I will NEVER recommend them to anyone. Get new employees and get rid of the unprofessional worker that almost hurt us today!!!!
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July 2021 by Amber P.
Very responsive and showed up within 30 minutes of us calling them. Driver was on the road soon as we made the call. Very professional. Would definitely recommend anyone in need!
