-
December 2023 by Trish Swisher
We were on vacation for our anniversary, and the day we arrived in Lafayette, Louisiana, our truck broke down..the amazing team at Christian Brothers got our truck in early the next morning and repaired...not to mention the super nice gentleman that drove us to our hotel and picked us up the next day, he did not only drop us off at our hotel, he made sure we're were in a safe area and in very close proximity and walking distance to amenities..truly amazing, generous and compassionate people in Lafayette Louisiana...it has turned into a favorite destination for us.
-
November 2023 by Carli Chauvin
Excellent service! I had to take my vehicle in a few times for warranty repairs. Everyone was courteous and kept me updated along the way. The text updates are great with a link to review detailed notes on repairs.Services: Electrical repair
-
October 2023 by Demetria Batiste
I love that they are kind and knowledgeable. They communicate with you through the whole process! I always feel confident and assured they are going to go through everything about your vehicle with you.
-
September 2023 by Fred
My wife has been having her Mercedes-Benz service here for the last year, I was informed this last week by my church group that the master technician Ken is no longer associated with this location!I called the other day and spoke to Scott and he conveniently covered up this Allegation when I point blank asked if Ken was still on location!I feel very uncomfortable doing business with your business that employees can’t be honest with your clientele and Scott can’t tell me the truth!Scott lied to me point blank!From now on we will be having our Mercedes-Benz serviced at Mercedes Benz of Lafayette! At a fraction of the price of service!Please don’t have the Audacity to contact me to take down this review!The Google reviews were designed to have the honesty and integrity of a business From the honesty of people that Have done Business at your location!Not to cover up the lies of your employees!!!Thank you!
-
September 2023 by Angelle Jones
These guys go above and beyond every day. I love the way they document and photograph before and after on every aspect of the vehicle they are working on. They kept me updated every day twice a day. They offer a shuttle service if you don't have a rental car. I cannot say enough about them and I will most definitely recommend them to all my friends and family, and I will definitely be using them again.Services: Air & cabin filter replacement
-
September 2023 by Alisha Riley
Used to be a reliable place to have my car worked on. Called 3 weeks ago to have work done and was told they couldn’t help me. Called last week to have another car worked on and was told I would be called back with a price. Never heard back. Guess they are too busy and don’t care. Even the owner is non responsive. Oh well, lot is other places to be treated correctly.
-
August 2023 by Kelly Thibodeaux
My experience was very easy going, thorough, accommodating and comforting. I was assisted from the time I arrived with available services of transportation to my destination while my vehicle entered care. I was updated throughout the entire process and assured all information would be notated for the support of my services. Pick up was quick and very informative. I would definitely recommend to others for their car needs.Service: Air & cabin filter replacement
-
August 2023 by Chris Kimball
By far the best auto shop in Lafayette. Very professional and super nice. 10/10 job. Gave step by step updates on the entire process. Sent pics of what they found wrong. Great work gentlemen.Services: General repairs & maintenance
-
August 2023 by Jason Gray
If anyone want to know what the definition of professionalism is all you have to do is let Christian Brothers Automotive service you. I have never had a service where the business keeps you informed constantly and are so detailed with the information they give to you. They are definitely going to be my go to service shop. Thanks David!!Services: Electrical repair
-
July 2023 by Katie Young
If I could give 0 stars I would, Im driving in Youngsville as this car from Christian Brothers is riding so close to my car for no reason as I was doing 5 over the speed limit. Finally the car cuts in front of me and continues to go atleast 20 mph over the speed limit and cuts me off. Who drives like this in a company vehicle. This was July 5th at 2:20 PM. DO BETTER.
-
July 2023 by Shabosko Hamilton
I paid something like $160 for a full diagnostic test and was told that my transmission was no good I would have to replace it. I went get a second opinion and was told I had to much transmission fluid after correcting this issue with the fluid I haven't had a problem since so now I'm just wondering why did I pay 160 ???Service: Transmission
-
June 2023 by Garrett Richard (Lawfixer)
I didn't think I'd be leaving a review for a place without actually using their quoted services, but here we are. I gave the business a call misunderstanding what they offered and one of their employees, Cole, went above and beyond to help me out. He explained what services they offered and upon realizing what I needed was outside of that scope, went as far as to assist me with finding locations that could provide those services, giving me numbers and advice since I'm newly in town. Kudos to this company to promote such friendly and helpful service, and I will certainly be coming here for my mechanical needs. Thanks again, Cole!
-
June 2023 by John Leger
Great atmosphere and they are fast at diagnosing the problem and fixing the issue. Also having a car service that picks you up and drops you off while you're vehicle is being repaired is a plus. I wish the dealership where you spend a small fortune would operate the same.Service: A/C installation & repair
-
June 2023 by Created Beautiful
My experience was amazing with Christian Brothers Automotive! The staff are incredible! They keep communication with me concerning my truck, very informative. Everyone was wonderfully courteous, kind, and pleasant. Thank you all for sowing that seed of kindness into the business.I'm happy customer here ?!!!!
-
June 2023 by Beaux0805
When my daughter’s car broke down near the shop, some employees came to assist her. Due to the break down, we used the shop for repairs. During the inspection they discovered several more items in need of maintenance. Instead of trying to take advantage of the situation, the service manager only recommended the vital repairs. The repairs were completed the next day. The quickness of the repairs surprised me due to the shop being busy. We were very pleased with professional service we received. I will have the other items taken care of by the shop.Services: Steering & suspension repair
