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November 2023 by DJ
Could have used a little more help, staff seemed more interested in socializing than helping customers
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November 2023 by Peyton
I shopped here for my motorcycle gear and I got better service than I do at any other store. I accidentally left my riding shoes behind and these guys cleared it up no problem. 5 stars from me keep up the good work guys
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November 2023 by Dylan Hebert
Cycle gear has definitely gone down hill over the years. Very few things in stock at the local store. Went in to purchase chain. Only offered the cheapest (low quantity) brand chain on the market for the same price as premium brand chain online. Purchased oil that was at least 50 dollars over priced then purchasing online from bigger name stores. Stick to ordering online from bigger name stores
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November 2023 by gene knight
Excellent service. Daniel and the guys took great care of the wife and I with out cycle gear needs.
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September 2023 by Shawn B
These guys were great. I had a really good experience with them. They were very helpful with my purchase. I bought a saddlebag and while I was installing it on my bike, I noticed a few buckles missing. I went right back in and let them know. And they did what they had to to make sure I left there with a complete product. Super nice people. I will be back in future, and I do recommend to others. O and only 4 stars cause no one is perfect. Love you guys, see you soon.
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September 2023 by Serenity Zero
Staff was super helpful and nice when I was looking for bike modifications. Even gave me tips and recommendations on where to find parts they didn’t have and ordered what they did for me!
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September 2023 by sjmsrr
The young lady that assisted me is alway super friendly and helpful. I always have a great experience when dealing with Cycle Gear.
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August 2023 by Jacob Reed
Customer service was good for me as I needed to try on helmets to see what fit and the guy working showed me many different styles that fit differently. My only complaint is that he would only push 700+ dollar helmets after I made it clear that's not what I was looking for.
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August 2023 by Trey Wildblood
Caleb was very friendly, helpful and knowledgeable when assisting me in finding a new helmet. Will definitely return for all my gear in the future.
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August 2023 by Micah Schott
Always great customer service. Kevin and the rest of the staff were super helpful
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August 2023 by Jonathan Bennett
I was surprised that they had a riding jacket that would fit a fluffy guy like myself. Great staff too. They were very helpful.
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July 2023 by Fenix Duncan
Saff was friendly and they were able to balance both of my tires in a timely manner
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July 2023 by Big Stu
Love this store, great selection and prices. Always have friendly and helpful staff.
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July 2023 by Jeremy Mullins
Really disappointed in the service received while trying to get my new tire put on my wheel. I called first, and asked if I needed to make an appointment. No it’s first come first serve. But it should definitely be done by the end of the day. If not, end of the day the next day. Okay, no problem! I left work, and got to the store at about 10:15 on Thursday. I filled out my paperwork. Got a new tube and asked if they had any estimate on when it would be done. The associate said it shouldn’t be long since there was only one other tire in front of me. After no call that day, I stopped by the store to check, around 6:15 on Friday. I Thought I might have written down the wrong phone number! Nope! My wheel, new tire, tube and paperwork are all just leaned against the front desk where they were left on Thursday. I asked if they had any idea when my tire would be mounted? The associate then says “Oh… I didn’t know that was there.. it should have been done yesterday. I’ll try to get it done tonight. If not, it’ll be first thing when we open up.” I was definitely annoyed that it was sitting there all day. But maybe they’ll get on it now! I said to myself, okay maybe 11-12 tomorrow since they open at 10 maybe an hour to mount and balance the tire? I finally got a call at 2:30 on Saturday saying that they just finished mounting my tire. I just can’t believe that it would take 52 hours to get a single tire mounted. So I finally picked up my wheel, which was almost $100. Not an apology or anything. I may run in to get some accessories or something if I absolutely need it immediately but after this experience I’ll never bring my tires to be mounted here again. And I will definitely not recommend anyone else bring theirs.
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June 2023 by Mindy Stuart
Helpful sales support. Good selection of products