Giles Subaru is a highly regarded dealership serving drivers in the greater Lafayette area, including nearby cities like New Iberia, Opelousas, Alexandria, and Lake Charles, LA. The dealership offers a wide selection of vehicles, including the latest Subaru models such as the Outback, Forester, Legacy, Impreza, Ascent, Crosstrek, Solterra, and WRX, along with a good range of used cars. Customers consistently praise the friendly and knowledgeable staff who provide excellent service and a smooth buying experience. Many mention specific team members who go above and beyond to help, answer questions, and make the process enjoyable. The dealership is known for delivering an experience comparable to a Ritz Carlton, with attentive and caring service. Customers also appreciate the dealership's dedication to customer satisfaction, whether purchasing a vehicle or receiving service. While the overall experience is highly positive, some note minor issues such as the lack of changing tables in the bathrooms, which could improve convenience for parents. Overall, Giles Subaru is seen as a top-tier dealership with a professional team committed to making every visit a positive and memorable experience.
Great experience! Our sales man Jonathan went above and beyond for us! Very kind service, great environment and overall amazing!
October 2025
Great experience with Amelia! She was warm, knowledgeable, and concerned about what best for me. This is my 3rd Subaru and will forever be loyal to Subaru. If you go in, ask for Amelia!
October 2025
This is what the car buying experience should be!! Smooth process from beginning to end with Kip Cormier. He went above and beyond to explain everything. I can’t say enough good things about Giles Subaru! Love my new Crosstrek!! Thank you Kip😊