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February 2024 by tiffany rogers
Being goin there 7 years do our taxes they charged 780.00 fee to file taxes which is ridiculous then we got a advace it was a small one but they charging us 1800 in fees I AM NEVER EVER GOIN BACK AND FILE AGAIN WITH THEM
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January 2024 by Nichelle Bourque
Deanna was so polite and helpful. Thank you so much for working with me on finishing my taxes. I couldn't have asked for a better experience. Thank you so much.
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January 2024 by Latrice Leblanc
The lady that was doing my taxes was polite I was upset about something and she made a phone call to her boss and they made it right thanks dennna for all your help
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December 2023 by Egypt Night
I went to do my taxes. This is my first time going to this location and Ms Tonia Woods was so nice she Took her time and answered my questions, and explained everything I needed to know went in for early refund advance and got approved within minutes. Highly recommend. this is my third time using Jackson Hewitt great service
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July 2023 by Mariah Charles
My experience with Ms.Frances was fast & really helpful. She helped me understand every step of the process.
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May 2023 by Roland Naquin
Im very satisfied with the tax service received, The tax agent that worked with me "Christian" was very knowledgeable and understood all my concerns.
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April 2023 by Haley Boroch
I have done my taxes here for about 3 to 4 years now. All my other tax persons have been pleasant and extremely helpful and knowledgeable about doing my taxes. This year, however the person that helped me was still very pleasant, although they were not very knowledgeable or accommodating when it came to processing my taxes. I heard another tax person working with another client in the same room, and that situation sounded very different; the tax person asked so many questions, and was able to give good responses to questions that the client had . My tax person asked redundant questions, and it really did not seem like they knew how to process, or even work the system that they have. I was very confused majority of the time while they were doing my taxes. And to be quite honest after that experience, the price that I paid to have them done, I was extremely angry about it. When I asked questions toward the end of what I can do better for next year on my taxes, the response that the person gave me is something that I already have done, which is what they should have known already, so the “advice” I was given was useless. I was extremely displeased with my service this year, I felt like I was not helped, my questions were not answered, and I was just so frustrated about the whole experience this year, I felt like it was this person‘s first year doing taxes. The price was not made known to me that I was going to have to pay for my visit. So all in all my experience was not good this year, I do not know if I will return to Jackson Hewitt for my taxes next year. I think if I had a much more knowledgeable person and somebody who is more active in on it during my visit, I would’ve had a better experience.
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April 2023 by Sarah Mcfarlin
I went to the Jackson Hewitt in my area and got my taxes done in a very timely manner. I was being treated very nicley by one of the associates Mrs.Effie at that location and was able to have my questions answered and was very happy with the service. ?
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April 2023 by Rick Dietz
I went in on Saturday to inquire about the cost of preparing my taxes. I was told it would be $99.00. I dropped off my documents and was told I could come back on Thursday to finalize everything. When I went in on Thursday, the lady told me the charges were $360.00. I asked to talk to a manager. "Bob" came out from "the back" and told me that the $99.00 promotion ended Sunday, but he would "take care of it" "aBob" then told me it would be $99.00 for federal and $70.00 for state, a total of $169.00 where I'm from. When everything was said and done, the nice lady charged my card $228.00
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April 2023 by Danen Griffin
I had an appointment for 5:45pm and arrived around 5:40pm. Everyone was busy so I sat down. When one of the ladies finished she talked to the two people that were there before me and basically ignored me. After they left she asked if I was dropping off or not and I told her I was not. She told me someone would help me soon. A couple came in about 15-20min after me and sat down. Another later walked in about 5min after them. The same lady from before then walked up and asked them if they had appointments. The lady did not have one and the couple said they had one for 6pm. I was never asked about an appointment or about really anything. That worker then left for the day. One of the other workers finished helping someone shortly after. She walked right up to the couple and told them that she could help them. I was never acknowledged or asked if I had an appointment. After this experience I am going to H&R Block from now on.
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April 2023 by Jessica Bertinot
Excellent service, knowledgeable and very helpful. I am very happy with the service I received. First time using Jackson Hewitt. I will definitely be back next year.
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April 2023 by Raúl Meneses
Melissa did a fantastic job, she is very knowledgeable and dedicated. I will definitely recommend her as a Jackson Hewitt Tax Preparer!
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April 2023 by Linda Hargrave
The lady who did my taxes was very knowledgeable of everything we filed. I am glad me and my husband were prepared with all the paperwork needed.
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March 2023 by Karen Fontenot
Tax prep. Effie Peters and her boss were awesome! They worked with me on the cost and I am very grateful!
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March 2023 by Nicole Colligan
Omgoodness Ms. Effie Peters went above and beyond to help me with all my needs, questions and concerns. Truly an amazing staff can’t not thank you all enough especially you Ms. Peters thank you for your time and patience. I highly recommend this location.
