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January 2024 by LaTyra Griffin
My favorite store great customer service
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December 2023 by Janelle
I would love to give a shout out to Melinda she's amazing person and she help me save some money.
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November 2023 by Edna Ricks
I went to get some towels for the Black Friday sale ahead of time and I got so many and at an awesome price. They have whatever you want in here. Jewelry, clothing for women, men's, kids, juniors and so forth. I will be returning to get more things in the future.
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November 2023 by Ricky Duhon
This place sucks, when is a manager suppose to cus out a customer. Marissa was the ------ name, she should not be working with the public
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July 2023 by Leslie Castille
Salonwas great hair cut
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April 2023 by Jack Howard Peter “SapphireJack” Guillory
I met Miss Connie when my mom took me to her close to Christmas of 2022 I loved it it was so fun and she had magical hands. I would recommend everyone to go to the Salon in JCPenny. For friends that are more like family please come to this Salon.
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April 2023 by Monica Guillory
I met Connie Voss, the salon manager over two years ago. A very dire call to her over my short, broken, damaged hair resulted in the Best hair of my adult life! Connie saved, rejuvenates and is continuing to grow my hair beyond belief! Because of what she does with my hair, I also started bringing my three daughters and little boy! Additionally, Connie has perfected my hair for every big event for over two years...weddings, work events, holidays, etc!We love Connie so much that we now drive over two hours every other week to make sure our styles and color are perfect! All the other stylists at this location have also become like family...Ken, Teidra, Mark, Chastity, Kelly, Chris, and Tasha! Even Store Manager Randall has become our friend!!!I would never steer you wrong! If you want the Best looks ever, book an appointment with my friends, who are more like family, ASAP!
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April 2023 by Jack Howard Peter Guillory (SapphireJack)
I met Miss Connie when my mom took me to her close to Christmas of 2022 I loved it it was so fun and she had magical hands. I would recommend everyone to go to the Salon in JCPenny. For friends that are more like family please come to this Salon.
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December 2022 by Ryan Taylor
Stylists in the salon are incapable of providing advertised services. The quality of customer service was abysmal, being that I had a scheduled appointment and was told after waiting 45 minutes that they wouldn’t be able to give me a hair cut because they lacked the skill to do so. I’ve gotten my hair cut before here with no issue several times before in the past, so this experience was quite jarring.The level of communication, care, customer service and the overall ability to provide advertised services is terribly poor. Having to wait 45 minutes to essentially be turned away just added insult to injury.
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August 2022 by Destiny Arceneaux
Went in for walking shoes for babies asked one employee if they had any she pointed me in the direction of the shoes they literally had the smallest shoe collection for them so I was like no way I’m looking over them so I asked another employee she walked up n shows me the exact same shoes I was just looking at I’m like okayyyyy but theses aren’t walking shoes (long story short just go to the one in the mall bc they don’t have any )
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July 2022 by Brittany Stout Guidry
For over a year… this location has gone to NOTHING!! Employees are scarce and know nothing. We are less than 30 days from schools starting and they just put little childrens uniforms. Like 1 large green, 2 medium, ZERO white… etc. I know things are bad in society right now but good grief… the uniform game is where it’s at !!! Every school requires uniforms. With stores like Academy who used to corner market who no longer carry in the store… you should take note and take that back!!! 6 kids !!! I have 6 kids that need uniforms !! Just my thought. Edit: did I mention how HOT !! It’s always sooooooo hot inside.
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May 2022 by Leighton Arceneaux
I bought a Mother's Day gift for my mom here. The experience was great. I'll come here next time if I don't feel like going across town to the mall. I didn't even know that there was a JCPenney on the North Side of town.
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May 2022 by James L.
First I want to put a spotlight on the customer service which was outstanding. From the young lady that helped me in the men's department to the lady that checked me out at the register, awesome customer service. Overall selection pretty decent better than I thought it would be. Purchased a couple of items and did one return. The return process was effortless.
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January 2022 by Lana Hannaman
This was a nice JC Penny's but needed more checkers. The girl in jewelry was not busy but would only check people out with jewelry. Even though she did not have any customers. This was the first week of December and the store was extremely low on most merchandise.
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January 2022 by Siouxan White
Great sale going on right now love the coat and wallet I purchased
