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December 2023 by JD Como
I enjoyed the sales staff and finance manager. they made my purchases easy and enjoyable. however due to the service department I will no longer do any business with this dealership. after purchasing 3 Atv's i can never get them worked on. when you try to bring your bike or atv they say they can’t take it and you need to make an appointment. I purchased a Kayo bull 200 for my daughter for Christmas 2022 (December) the bike would not run after February 2023 when I brought the bike, they said we could not take it until July 2023, well guess what that puts it out of warranty. I also purchased a CFMOTO 600 touring at the same time January 2023 and on Dec. 7 I had issues and same reply when contacting the dealership. they cannot take the bike until after January 1st or so. How convenient, the bike will be out of warranty. I had also purchased a Polaris Ranger 1000 in 2022 and same deal, I could never bring the bike in for service. it’s always some form of excuse. shorthanded, over flooded with service already scheduled.In conclusion they might as well let you know up front when making the sale that " we are more than happy to sell you a bike and take your money, but after which you are on your own!"
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December 2023 by Blaine Broussard
For the first time to purchase a UTV Lafayette power sports made it happen. Great deal on a zforce 800ex Side by side. I haven't had it long but so far it's good, quick, plenty power for my needs, handles and rides comfortable and smooth!! Thanks
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December 2023 by Laine A.
Came in today, to look at a bike, and another bike caught my eye. They had a Honda Grom, which needs quite a bit of work, and has roughly 18,000 miles on it. Which is very high mileage for a Honda Grom. I would have to replace the tail light, turn signals, grips, tires, and front brake. I offered $800, and he said that he would rather sell it wholesale for $800, and told me that he would give it to me for $1200. Other bikes, with 12,000 miles less, are selling for between $1400 and $2000. I tried to negotiate up and even went up to $950, and he still said that he would rather wholesale it for $800. so instead of selling to a customer, and creating a positive experience, so that I can come back again to buy more, you would rather sell wholesale, than make a repeat. Solid business model.
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October 2023 by Lee Verret
Darren in parts went beyond my expectations to help me find parts I needed which he did not have in stock. Exemplary service. This my new ATV store!
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September 2023 by Rachel Landry
They cannot service the items they sell you! If customer service after the sale is what you are looking for, this is not the place to buy.
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September 2023 by Wyatt Watkins
Erika helped me with purchasing very helpful overall good experience
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August 2023 by Will Ham
These are some of the most damning reviews I’ve ever read for one business.Service after the sale is paramount and I dang sure won’t be buying a Maverick from this place!!
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July 2023 by Patricia Signorelli
Very friendly salesman, honest, attentive. We did not buy yet, but Mike was pleasant and helpful
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June 2023 by Georgia Hometown Team at Southern Classic Realty
Leonard is extremely helpful and knowledgeable. He went way above and beyond our expectations. Grateful to have worked closely together in regards to our tritoon and Suzuki outboard motor. He’s not just selling motors-he’s selling peaceful happy lifestyles. Thank you so much!! Justine
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June 2023 by Ross Hartman
I was in this store for 5 minutes. I was interested in a 2022 Yamaha grizzly with one mile on it on the floor. Wondered why it was still there in 2023 but I liked the color of this unit. Didn’t get the guys name but the unit is parked right by his desk. I soon found out why it’s still there dudes a &@$# unfriendly and unaccommodating to make a sale trying to close out the gate with “we can do paperwork and send it home with you” rudely when he realized I wasn’t going so walk in and buy out the gate.then I asked for the key. Bad choice. Started claiming that “you can’t demo it in the store” he said loudly as I turn the display on to look at features of it. He was reluctant to even give me the key to at least look at the digital display that’s a shame. He talked to me like a child that did something wrong. If I buy a Yamaha I’ll go to Baton Rouge to buy close and even get oil filters to not see this guy. You lost my business. On the other hand I recommend Mr. Brady at the other store he is the best. Accommodating friendly knowledgeable and a great sales man he will close a sale if I choose Honda. But unfortunately it have to go to Baton Rouge to test out a grizzly to make sure I get the best bike for my needs. I hope the other guy gets fired. He deserves it.
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June 2023 by Leonel Romero
Bought a 4 wheeler from here over a year ago. Sales process was quick and easy. Had a problem with the winch on the unit shortly after I got it. It was under warranty. They fixed it within a week during the pandemic and the supply shortages. Just brought it in for its first service. They were able to get it done super quick. Staff was friendly. I will be buying my next 4 wheeler or sxs from here.
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May 2023 by Jason Breaux
Terrible service, slow and rude as an added extra. Recommend using someone out of town, it’s more convenient believe it or not.
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May 2023 by Daniel Fontenot
I did everything over the phone. Ericka helped me out. Very helpful very professional. I got there and signed papers and was on my way. Didn’t have any bad experience with anyone. Great place fast and easy service
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April 2023 by Rhet Concienne
Great sales team. Loving the new bike. Would definitely buy from them again.
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April 2023 by Jack Stelly
Everything seemed great at the beginning. Quickly learned service after the sale is vacant. 11 hours on new Polaris and it needed to be taken in for warranty work. 2-3 months before they would take it for repair. It was suggested by employee of this dealership to just find another Polaris dealer for warranty work. Very Disappointing.
