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September 2023 by Xavi “Xavi”
This is the best place, they are reliable, quick and very friendly. I been going here for years. If you not going here... Why?!
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August 2023 by Lindsey Guidry
I’ve never been back to any other oil change shop since going here. 1. Great customer service 2. They get me in and out 3. They’re always going the extra mile to make sure my car’s in good shapeServices: Air & cabin filter replacement
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August 2023 by Brock Anderson
Great prices and fast service. Would recommend and go again.Services: Brakes
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August 2023 by jhase e
If you're in need of a quick lube service, don't hesitate. Master Lube Inc. exceeded my expectations in every way possible. Their attention to detail, knowledgeable staff, efficient service, and fair pricing make them an undeniable leader in the quick lube industry. I wholeheartedly recommend Master Lube Inc. to anyone seeking a fast, reliable, and customer-oriented lube service. This establishment has certainly won my loyalty, and I eagerly look forward to my next visit.
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July 2023 by Abby Settoon
Awesome service. Best prices in town! Recommend everyone to come here!
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July 2023 by Clifford Prejean
I use these guys every time I need my vehicle serviced. They are friendly, very fast, and easy to work with. They offer refreshments for the few minutes it takes for them to finish your vehicle and the owner is always reaching out to ensure the best customer satisfaction. 10/10 recommend this place.Services: Air & cabin filter replacement
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June 2023 by mia lovecchio
I throughly enjoyed my time here at this family owned business, jhase was very helpful and deliberate. I recommend to anyone and everyone, always greeted with a smile!!Service: Oil change
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May 2023 by Jean Jacques Bastien
Very quick service in and out in 10 minutes. Gabe always jovial and quick with my invoice. I have been using them for the past 2 years and will keep doing so. Great small businessService: Oil change
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May 2023 by Joseph Alsammour
My car needed work bad, I went to this place and the owner himself greeted me, the car needed brake pads and a full maintenance package. I decided to give them a chance and try it out and I was not disappointed. My car is in its best shape now and I only go to them now, fast service, good work, and good prices.Services: Brakes
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May 2023 by Parker Nunnally
This is hands down the best experience I have had with an auto shop. I was serviced by a young man named Jhase and he had me safely back on the road in no time. My brakes are no longer something I am worried about on the road. 15/10 business. Will be back.Services: Brakes
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May 2023 by Amanda Curet
Great service, fast and reliable. Staff was friendly and Gabriel went above and beyond at my visit today.Highly recommend.
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May 2023 by Brooks Thibodeaux
Incredible customer service and quick work, I went one day right before they closed and they were quick to take me in despite the time constraint. Would highly recommend this business.Service: Oil change
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May 2023 by Roberto Latournerie
Let me just start by saying this place and its employees are phenomenal. They are more worried about customer service and taking care of you while other places try to take your money on things you don’t need. Will continue coming to this place even if i move to another state. Five stars
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April 2023 by Arielle C.
Worst customer service ever. I brought my 2022 Honda HYBRID to get an oil change. Apparently the technicians are not trained to ensure certain standards and protocols are followed. I sat on the phone during the service. After pulling in the oil changing terminal, Gabriel told me to pop my hood. After completing my oil change he tells me to turn ON my car, then I let him know that my car is STILL on and has BEEN on. He looked very shocked and worried. My friend who was on the phone with me during my service said, you sat there and he NEVER told you to turn off your car. Gabriel walked to the side and worriedly spoke to one of his coworkers. I was advised by a friend to call another company and mechanic to find out if my car could be at risk for issues or if it was ok for my car to be on while an oil change is conducted. I then called the Honda dealership. The service technician said my car being on during an oil change is a MAJOR problem. I called the rude, arrogant manager Dion and told him my concern. He tried to down play it and act as if everything would be ok with my car. He never apologized or tried to make the matter right. He was very dismissive. He then made a point to call Honda dealer after I spoke to him to attempt to get more info as if I was dumb. To make matters worse, even eluded to the fact that I made up calling the Honda dealer to inquire about the service standard and protocols done during a routine oil change. That was all after I called to tell him I was pissed I was and wanted a full refund because my car could be up for issues in the future and I was lied to and misinformed about what happened being "ok" and nothing was wrong with my car. When I went back to Master Lube, Dion the manager said there's nothing that could be done and no refund because he called and Honda and "they" said it's ok. This was after my phone call to him complaining and him telling me that he can only refund the form of payment I used. I was late for work and told him I made a trip back to the shop because I was very dissatisfied with the entire experience. He wasted my time, charged me over $100 for an oil change that I didn't have the option of selecting, then didn't make matters right after I called with my concerns and being upset. Rude Dion the owner had me waiting in the office over 15 minutes, never apologized, went back and forth with me letting me know how my engine was not on, etc. He kept referring to my Hybrid car as electric. My car still runs on gas and requires routine oil changes . It's not a Tesla which runs only on battery. MASTER LUBE was a business I patronized for over 5 years. I supported this business and respected it as a small business owner. DION is a rude, arrogant, jerk saying how he's been in business for 42 yrs, went on to say how I can't tell him how to run his business. I asked that the receipt be documented to show what was done and how my car was not turned off during my oil change. But if you are running a reputable, honest business, my request should have NOT been a problem. He refused to document the receipt because he and his business know what they did was WRONG & they did not want to hold any liability. I DO NOT RECOMMEND! They will ruin or damage things on your car and not be honest. THIS PLACE IS AWFUL!
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April 2023 by Kia Batiste
Amazing staff at MasterLube! They did a good job of making me feel at ease. Despite the fact that I don't know much about cars, they were able to educate me on them. I really liked how they didn't try to make fun of me for being a woman while still teaching me about my car. The personnel is very kind, and I would return to have my car fixed up again.Service: Oil change
