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September 2023 by Mo
Anyone else having issues with unauthorized transactions.
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August 2023 by Monica Mcmillian
I love banking with pelican the absolute best!!
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July 2023 by frances lewis
The best credit Union I’ve dealt with! I’ve gotten an auto loan, checking account, savings account and business bank account with them and I’ve been with them for years. Haley is the best! She is very informative and has a wonderful attitude.
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July 2023 by Amanda Brasseaux
Got a loan with this company for my suv. I have been waiting almost a month for my license plate to come in. They have gave me the run around with their DMV services. Can’t even get an extension on my paper plate.. They have horrible customer service and do not get back with you for days. If you try to contact someone on the app, they respond 2-3 days later. Thankfully I am not holding my breath waiting on my license plate. Trying to get around with no license plate because of Pelican is something I will not forget! Especially in the moments of having my newborn son and needing to get around with Dr apts. I can not wait to be done with this company!! I would not recommend pelican to ANYONE!!! I’m looking to switch loan companies ASAP!
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July 2023 by Guillot Consultants
stay away
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June 2023 by callie H.
I cannot express how wonderful of an experience I had today. I had a complicated issue with a check which they help resolve. They were extremely friendly and helpful and they also helped me set up a new account and I'm so blessed to have received their help today and am so grateful they were so kind. Special shout-out to Diane for being a rockstar and the lovely teller who helped me before that. They even gave me a fresh baked cookie on the way out. I don't know what more a person could ask for or expect. I'd also like to say that so far the app is amazing too. I am so happy to have them as my new bank. If you're looking for a new bank, definitely Just use here.
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November 2022 by MandyBS9
We always used a large corporate bank and really never understood Credit Unions. I am so sad that I waited so long before opening an account there. They treat you like family, yet still professional. Hailey is who we opened our account with. Forgive me if I spelled her name incorrectly. She is amazing! I highly recommend Pelican!!!!!
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September 2022 by Jonathan Barker
This is a “ low class” bank . When you call the number it warns that they do not tolerate violence or disruptive actions at the bank locations as a disclosure. Which means they have had problems with this before. Tried to get a loan with 810 credit score got approved and not a call back for 2 weeks while we waited on them to call us. Very unprofessional bank elsewhere you will thank me later. Remember y’all look for signs from these banks that show what type of clients they work with. No customer service at all.
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July 2022 by Demetria Morrison
Ms Kathy was very nice and explained everything
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July 2022 by David B Hicks Sr
I bank here, and the staff are very nice and helpful. The Lafayette (St. Jules Branch) make me feel like a part of the family. They watch my accounts for anything suspicious, and notify me. I especially like the "My Pelican" app. for online banking. It has multiple features rolled into one. ????????.
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February 2022 by Noah LaCoste
They have treated me pretty good so far.
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December 2021 by Tammy Hawkins Akins
This company have employees that do not have good customer service at all they are very rude then they say that other co-worker saying that they have bad experience from you when you have not talk to them at all you make payment on your loan every two weeks
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December 2021 by Austin Mckee
Find a better credit union….. bet it will be tough Lowest rates. Awesome family like service. Recommended to anyone
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November 2021 by Tiffani Baugh
Every person I’ve been in contact with has been very friendly and helpful. My impression is this bank and its staff truly care about the financial health of its members.
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October 2021 by Demetruis Saprano
Terrible from day one…. Never bank with these guys the people they hire unprofessional Af. They will lie to you they are the worse bankers I ever dealt with in all of my adult years
